Ashley Richards

Excellent customer service and my sales representative was excellent. She should be in my opinion the sales person of the month. was excellent. She should be in my opinion the sales person of the month. More

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Great customer service is a priority here; succinct communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! More

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May was helpful and pleasant. She listened to understand more about me and the type of vehicle I was looking for, and she did not pressure me to consider other options. She was ab She listened to understand more about me and the type of vehicle I was looking for, and she did not pressure me to consider other options. She was able to find the vehicle I wanted at another dealer and got it in within the same day. The overall buying experience, including my trade in, was seamless. As someone who does not enjoy buying vehicles or haggling with car dealers, I was especially pleased and will continue to do business with Heritage Subaru. More

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The overall experience was good, but if there is one thing that I have to say is that there was quite a bit of inconsistency in the information given during the sales process thing that I have to say is that there was quite a bit of inconsistency in the information given during the sales process More

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May was very helpful! She worked with me knowing what vehicle I wanted and didn’t push me to buy if I wasn’t comfortable! Loved working with her! She worked with me knowing what vehicle I wanted and didn’t push me to buy if I wasn’t comfortable! Loved working with her! More

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Great buying experience twice now! My salesman and I made it a fun experience and that helped move the process along. My salesman and I made it a fun experience and that helped move the process along. More

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Flexible and relaxed staff at a convenient and trustworthy location. Frederick was personable and willing to work with us. trustworthy location. Frederick was personable and willing to work with us. More

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Excellent customer service, a very smooth purchase experience. We’d definitely come back again for a future purchase. experience. We’d definitely come back again for a future purchase. More

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Great experience with buying my first Subaru! I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehic I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehicle. It was a pleasure to work with Moussa Sirleaf. The particular vehicle I wanted was not on the dealership’s lot inventory, but sales manager Paris Tato made calls to several other dealerships and finally located the vehicle I was after. I’m grateful to Paris for his extra efforts involved. My thanks to everyone at Catonsville Heritage Subaru, I highly recommend this dealership to all. More

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Heritage was great. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. More

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