Ashley Porter

Very professional in the service, and sales. Everyone was caring and made me feeling comfortable. Will recommend them to everyone Everyone was caring and made me feeling comfortable. Will recommend them to everyone More

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I was told Chrysler would refund my rental. That is not true. They might for a recall and only $30 a day. I waited more than a year for a loaner which I still did not get even having bought th That is not true. They might for a recall and only $30 a day. I waited more than a year for a loaner which I still did not get even having bought the extended warranty service. I checked in from time to time to see where I was on the list. I have a Pacifica that has significant issues. Some of which need body work for rusted welds in the doors after only 300 miles and those are the ones I can see. I was put on a list for a loaner. I am a disabled vet and need a car. I waited for a year and so to keep from losing the warranty coverage, I had to rent a car for a week. The dealership had more than ample time headsup as I scheduled online. Also I was on the waiting list and they new why. When I went to check on my van after the dealer having it for a week, it was only then leaving for the body shop that evening. It had sat for a week, minus an hour to change the oil and rotate the tires. So I took it home. As I ran out of time with the rental. Only the oil and tires were addressed and none of the other things on the repair list. They wanted me to bring it back and said I could get a loaner this time. After the aforementioned and the shear amount of grease smeared all over the inside of my vehicle, I decline. I will take it to another city for service, or better yet trade it for another brand entirely. If you just need oil, don't care about the cleanliness of the inside of your car, have days to sit around and are independently wealthy this dealership might just be for you. However, for me and mine...NEVER AGAIN. More

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Bought my car back in 2020. Was told that for the lifetime that I own the vehicle I would pay $8. Well, they told me today when I was at the dealership for oil change that this Was told that for the lifetime that I own the vehicle I would pay $8. Well, they told me today when I was at the dealership for oil change that this deal has now ended. They told me it's because it should never had been given to me. That the cost of oil has changed and I should "understand". Well I don't because a companies word should be honored. Never will buy from them again. We all k ow dealerships are shady but I had hope they were different since my oil has been $8 for 4 yrs and now they throw away a customer. Shame on you Sulphur Springs Chrysler Dodge Jeep. Shame on you Nottingham!! More

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This is the best dealership I have ever purchased a vehicle from. Will buy again vehicle from. Will buy again More

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When i say i had amazing customer service, i did! ! Ashley in the service department was amazing. She went above and beyond to make sure we stayed up to date on the progress of my car from the beginni ! Ashley in the service department was amazing. She went above and beyond to make sure we stayed up to date on the progress of my car from the beginning to the end. The day i picked up my car she had it running and warmed up and ready to go. She made the drop off and pick up go so smooth. By far one of the best experiences, we have had in a very long time. If you need anything in the service department Ashely is your girl. I can't thank her enough for being so awesome. More

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My Buying experience was a breeze. The saleswoman, Jane, knew I was heading down to Sulphur Springs Chrysler Dodge Jeep Ram dealership to test drive a vehicle. We made the deal. The te The saleswoman, Jane, knew I was heading down to Sulphur Springs Chrysler Dodge Jeep Ram dealership to test drive a vehicle. We made the deal. The team had it shined up and full of fuel, ready for me. Financing was as quick as it should be, and very friendly. I was in and out , enjoying my new Ram 1500 in no time!! Thank you!! More

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This dealership sold a extended warranty that they didn’t honor. The truck was in the shop for more than a dozen times for the same issue, still under the manufacture warranty. The moment it was under the ex honor. The truck was in the shop for more than a dozen times for the same issue, still under the manufacture warranty. The moment it was under the extended warranty it was in the shop for the same issue. This time they said it was the transmission, and they immediately canceled the extended warranty. Leaving me with the price of replacing the transmission on my own. The integrity of this shop is very low. The owner of the truck is a first responder and if this is how they treat people let alone first responders then I will never come back. More

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Purchased 2 vehicles and each time everyone was fantastic! Cole was very helpful and exceeded our expectations! fantastic! Cole was very helpful and exceeded our expectations! More

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Great dealership good people to work with everybody in every department ready to help with anything you need from bottle water to a new car every department ready to help with anything you need from bottle water to a new car More

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Blaine and Bo were both very helpful and went above and beyond to create a good car shopping experience. I would recommend them to friends and family. beyond to create a good car shopping experience. I would recommend them to friends and family. More

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