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Ashley O'Ryan

Overview Reviews (83) Inventory (217)

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Ashley O'Ryan

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Ashley O'Ryan

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.6

83 Reviews

Overview Reviews (83) Inventory (217)

4.6

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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83 Reviews of Ashley O'Ryan

January 01, 2025

Dealership Rating

Employee Rating

A lot of extra charges that I’m not sure what are for. 11.00 for a sticker but still 39 on top of that for a “free inspection”. I’ve spent $2000 in the year that I’ve had the vehicle on repairs and feel t 11.00 for a sticker but still 39 on top of that for a “free inspection”. I’ve spent $2000 in the year that I’ve had the vehicle on repairs and feel the service center did not inspect the vehicle before I purchased it. Also that total is after what my extended warranty paid for. More

by Amymiloser

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Jan 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for this feedback, Amy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 21, 2024

Dealership Rating

Employee Rating

Ashley was wonderful on the phone helping me make my arrangements! She is an amazing employee! arrangements! She is an amazing employee! More

by jenniferstates

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Spitzer Ford Dubois, LLC responded

Jennifer, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Ashley will be over-joyed to hear that you added her to your stellar review, thank you. Please feel free to contact us if you have any questions about your vehicle. Safe travels and Happy holiday's!

December 18, 2024

Dealership Rating

Employee Rating

Alway do a great job , and in a timely fashion. Great service and customer service. Great service and customer service. More

by Tgdg1964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 13, 2024

Dealership Rating

Employee Rating

Spitzer Ford has always been friendly, professional, and accommodating to my needs as a customer. They answer all of my questions and try, when possible to keep me updated on the progress of any minor repai accommodating to my needs as a customer. They answer all of my questions and try, when possible to keep me updated on the progress of any minor repairs. More

by mm2fleming

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush

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Dec 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2024

Dealership Rating

Employee Rating

Very pleasant staff does great work easy to talk to about the problem I have the problem I have More

by butchintrouble

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brian Shaffer, Wade Lobbestael, Mitch Canby, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Ball, Susan Roush

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Dec 11, 2024 -

Spitzer Ford Dubois, LLC responded

December 07, 2024

Dealership Rating

Employee Rating

Friendly, Very helpful, Fast service. The employees make it feel like a friendly atmosphere. Happy to go back again. The employees make it feel like a friendly atmosphere. Happy to go back again. More

by Cassondradraucker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Cassondra, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2024

Dealership Rating

Employee Rating

Very friendly and knowledgeable staff. Always timely service every time I have been there. Very pleased. Always timely service every time I have been there. Very pleased. More

by Randy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Randy, and we look forward to working with you again.

December 04, 2024

Dealership Rating

Employee Rating

Had problems keeping my appt because of car problems. Called and they scheduled me later the same day to complete my inspection and oil change. Called and they scheduled me later the same day to complete my inspection and oil change. More

by SHERM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2024

Dealership Rating

Employee Rating

Glad I get to talking with a lot the employees and spritzer is taking good care of veterans spritzer is taking good care of veterans More

by THOMAS_BURNSIDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lily Henry, Morgan Lingle, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush

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Nov 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thomas, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 21, 2024

Dealership Rating

Employee Rating

Good friendly people. They will work with you on getting you in on timely schedule. They will work with you on getting you in on timely schedule. More

by cliff mcfaye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 21, 2024 -

Spitzer Ford Dubois, LLC responded

Cliff, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was good, friendly and worked with you on getting you in on a timely schedule. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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