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Ashley O'Ryan

Overview Reviews (128) Inventory (156)

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Ashley O'Ryan

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.7

128 Reviews

Overview Reviews (128) Inventory (156)

4.7

128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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128 Reviews of Ashley O'Ryan

July 03, 2025

Dealership Rating

Employee Rating

Was taken in promptly when I arrived and was advised that the service person updated the software to restore power to the engine. I have not taken a trip yet so I don’t have a report on this. The whole time the service person updated the software to restore power to the engine. I have not taken a trip yet so I don’t have a report on this. The whole time was around 1 hour which I felt was okay More

by mduttry50

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2025

Dealership Rating

Employee Rating

Absolutely outstanding service department. They treated me like family even though I hadn’t purchased my truck there. I will definitely be back ! They treated me like family even though I hadn’t purchased my truck there. I will definitely be back ! More

by jayson_bish

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Susan Roush

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Jul 01, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

June 27, 2025

Dealership Rating

Employee Rating

They do a great job and let us no of are issues with are truck for us at pennhighlands clearfield truck for us at pennhighlands clearfield More

by Fannintt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 27, 2025 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

June 26, 2025

Dealership Rating

Employee Rating

They always get our vehicle in, get it repaired in a timely manner and get us back on the road. timely manner and get us back on the road. More

by mark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 26, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2025

Dealership Rating

Employee Rating

I appreciate this dealr so much ! I’m expedite driver my truck near there locagion i was very lucky to fix my truck there it was very fast ! There a nice girl working in the heavy dut I’m expedite driver my truck near there locagion i was very lucky to fix my truck there it was very fast ! There a nice girl working in the heavy duty truck section i’m dorry ti forget her name she is my angel !! More

by mubarakhamad8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 23, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

June 19, 2025

Dealership Rating

Employee Rating

Scheduled oil change. Picked up vehicle 5 warning lights came on as soon as I started vehicle. Goes in with no warning light comes out with 5. Picked up vehicle 5 warning lights came on as soon as I started vehicle. Goes in with no warning light comes out with 5. More

by sfrantz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Susan Roush

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Jun 22, 2025 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

June 05, 2025

Dealership Rating

Employee Rating

They towed my truck and gave me a loaner vehicle when I had truck trouble and I appreciate that thank you had truck trouble and I appreciate that thank you More

by buzzkill270

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Mitch Canby, Brad Giraud, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Susan Roush

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Jun 06, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2025

Dealership Rating

Employee Rating

Professionals- Friendly crew. Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! More

by JOJOGANOE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Susan Roush

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Jun 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

Dealership Rating

Employee Rating

TOOK ME,IN ON THE TIME OF APPOINTMENT AND. WERE VERY FAST WITH THERE SERVICE WERE VERY FAST WITH THERE SERVICE More

by Allen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Spitzer Ford Dubois, LLC responded

May 31, 2025

Dealership Rating

Employee Rating

Milage on windshield service record was incorrect, temperature reading is incorrect now on dash display, and oil life was not reset after changing oil.Poor grade on these items. temperature reading is incorrect now on dash display, and oil life was not reset after changing oil.Poor grade on these items. More

by ddamman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher

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Jun 01, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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