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Ashley Mulhall
Ashley Mulhall
Service Coordinator / Customer Experience Manager
Tim Lally Chevrolet
24999 Miles Rd
Warrensville Hts, OH 44128
49 Reviews
Hi, I’m Ashley, and I’m proud to serve as both the Service Appointment Coordinator and Customer Experience Manager here at Tim Lally Chevrolet. My goal is to make sure every visit is seamless — from booking your appointment to driving away with confidence. I specialize in coordinating service schedules, keeping customers informed, and improving touchpoints across the dealership to ensure every interaction feels smooth, transparent, and stress-free. I believe customer care goes beyond the service bay — it’s about listening, anticipating needs, and building lasting trust. Outside of work, I enjoy spending time with my husband and our three dogs, as well as crafting and photography. I look forward to welcoming you to our dealership and making your next visit a positive experience from start to finish.
Read moreDealership Experience
9 yrs, 5 mos
Industry Experience
9 yrs, 5 mos
Specialties & Trainings
Collecting, analyzing, and acting on customer feedback through surveys, reviews, and analytics.
Designing and analyzing end-to-end customer experiences.
Appointment Coordinator
Customer Service Specialist
49 Reviews
Write a Review
49 Reviews of Ashley Mulhall
Verified Customer
August 13, 2025
Delightful experience as always! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! More
by jgrambo18
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes
August 12, 2025
You all are such wonderful people, and I can truly say you are my family. you are my family. More
by RJMOORE50
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Sean Holmes, Jane Grambo , Jimmy Lamtman
July 29, 2025
I have always been pleased with the staff at the service department. They keep you updated, are courteous in their interactions with you and are straight forward about the issues with your vehicle and servi department. They keep you updated, are courteous in their interactions with you and are straight forward about the issues with your vehicle and service options. This is all that you can ask for when bringing your car in for service. More
by KATEONHESSLER
July 29, 2025
Absolutely Wonderful! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! 😄😁 More
by FPARRIE
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes, Jane Grambo , Jimmy Lamtman, Bill Bill
July 10, 2025
You guys are AMAZING and top notch. I love the service from you guys. Thank you I love the service from you guys. Thank you More
by lspeacock827
Other Employees Tagged: Matt Nagy, Jim Lamtman, Rachel Rininger , Jimmy Lamtman
July 05, 2025
Customer service was great! While I waited for my oil change to be completed, I got my nails done. It was a great experience. While I waited for my oil change to be completed, I got my nails done. It was a great experience. More
by brefields19
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes, Jane Grambo , Jimmy Lamtman
July 02, 2025
Rachel is absolutely outstanding! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! ! The entire service department, and check out with Janey is outstanding as well!! Thank you to the Best Team on the Planet, and to Tim Lally!! More
by TVANHOUTEN
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes, Jane Grambo , Jimmy Lamtman, Henry and Big Jeff in sales are second to none!!
June 18, 2025
Rachael and Jeff took very well care of me. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. I’m very happy with the service and will recommend Tim Lally Chevrolet to others. More
by LIPPER58
Other Employees Tagged: Henry Jablonski, Anthony Paolella, Matt Nagy, William Paolella, Brock Lally, Big Jeff McCune, Jim Lamtman, Rachel Rininger
May 01, 2025
Service was excellent and professional. Time management was excellent. I would recommend them to anyone Time management was excellent. I would recommend them to anyone More
by HAWKINSKAI320
Other Employees Tagged: Matt Nagy, Jim Measor, Rachel Rininger, Sean Holmes, Jane Grambo , Jimmy Lamtman
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