Ashley Meeks
Ashley Meeks at Serra Nissan

Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
98 Reviews
4.6

98 Reviews

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98 Reviews of Ashley Meeks

December 23, 2025

Dealership Rating
Employee Rating

This visit was very good. Thank you for keeping my car in good running satisfaction for all these years. The dealership has changed over the years, but I am grateful. More

by kimyum42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

Dec 24, 2025

Serra Nissan responded

Thank you for your positive feedback! We appreciate you continuing to choose Serra Nissan and remaining a loyal customer as we continually improve. We hope to serve you again soon and hope you have a very happy holiday season!

December 18, 2025

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Greeted me promptly. Knew my name and asked if I was remaking on site. I was and remaining on site. I was not but she got the correct number to contact me when service w More

by sharnon.hogand
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

Dec 19, 2025

Serra Nissan responded

Thank you for your excellent review and for choosing our team at Serra Nissan for your vehicle's service! We appreciate the opportunity to serve you and deliver a great experience. We hope we can earn your time and business in the future!

November 28, 2025

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Prompt, courageous, professional yet relatable. Thank you! Was on time for appointment and spent less than 30 minutes. More

by danielbj1
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Dec 01, 2025

Serra Nissan responded

Thank you for your positive review of your service visit! We're glad to hear about your excellent and quick experience, and we hope that we can continue to earn your time and business in the future!

November 25, 2025

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Didn't not fix the car. Still same issue. Broken. Nobody Will answer or return my phone calls to fix the issue. More

by Jamiep25
Recommend Dealer
No

Other Employees Tagged: Ashley Meeks

November 20, 2025

Dealership Rating
Employee Rating

Everyone was friendly. The work done on my care was completed in a timely manner. More

by DYANCEY84
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Nov 20, 2025

Serra Nissan responded

Thank you for your great feedback on your recent service visit! We are proud to have served you and thankful for you choosing our team. We look forward to serving you in the future as well!

November 19, 2025

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Employee Rating

It was too cold in the lounge The place was clean,quiet my time there was short More

by canyonblue1855
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Nov 20, 2025

Serra Nissan responded

Thank you for your feedback and for trusting our team with your vehicle's service! We appreciate hearing from our customers, and will keep your comments in mind going forward. We hope you will return in the future so we can provide a 5-star experience!

November 04, 2025

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Ashley is amazing no complaints took good care of me I will definitely be back More

by Neshasayles
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 05, 2025

Serra Nissan responded

Thank you for your awesome review of your recent service visit! We are glad that you were able to experience the top-notch service we pride ourselves on, and we look forward to serving you in the future!

November 03, 2025

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Employee Rating

My husband took my car to the dealership. He said everything went well. Everything went well and the expenses were covered under the warranty. Great transaction. Provided same feedback via ph More

by jen4279
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

Nov 04, 2025

Serra Nissan responded

Thank you for your positive review and for recognizing one of our awesome service advisors, Ashley! We appreciate you for choosing our team here at Serra Nissan, and are glad to hear about your excellent service experience. We look forward to earning your time and business in the future!

October 29, 2025

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Employee Rating

I was a bit disappointed about the price of the battery but if that fixed my problem, I’ll get over the disappointment. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Serra Nissan responded

Thank you for your review and your feedback regarding your service. We appreciate you choosing our team and hope that you were able to experience that top-notch service and worksmanship we pride ourselves on. Unfortunately there are some factors, such as pricing of parts, that are out of our control, but we appreciate your overall positive review!

October 19, 2025

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Employee Rating

It was a pleasant visit. The employees were very helpful and friendly. I was very satisfied with my visit. I love Serra Nissan my #1 dealers More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Vince Lavender , Drey

Oct 20, 2025

Serra Nissan responded

Thank you for your great review, and for trusting our team at Serra Nissan for your vehicle's service! We greatly appreciate the chance to serve you, and are glad to hear about your great experience. We look forward to serving you again in the future!

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