Ashley Magnuson

The waiting area was clean and well stocked. The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and safety inspections because I use the service shop at the dealer where I purchased the car. More

by patti.ann.1960.virginia Verified Customer Verified Customer

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Good customer service and fast responding I bay my car they did great job thank you !! they did great job thank you !! More

by Beneazeb Verified Customer Verified Customer

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Everyone I spoke and worked with was very pleasant and helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This group of staff in the service department that worked with me on Thursday was a big improvement compared to the group I dealt with previously before last week's visit. Everyone was courteous, friendly and prompt. I used to dread having to go to this dealership because the interactions with the staff had not been pleasant. But now It seems to be better organized and the people working there care about giving the best service possible. More

by LMFLORY Verified Customer Verified Customer

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My repairs were not dealt with promptly, I was not informed of progress on parts or repairs, and I was not charged for a part that wasn't replaced anyway. Email to the service manager has not receive informed of progress on parts or repairs, and I was not charged for a part that wasn't replaced anyway. Email to the service manager has not received a response either. When I asked for trade in value, the value offered was way below the lowest it should have been. I had dealt with the previous owners for about 20 years, and since Southern bought them, this has been my worst experience. More

by LUCINDA.BLAGG Verified Customer Verified Customer

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This dealership offers a clean, modern facility with a courteous, professional staff focused on providing high quality service. courteous, professional staff focused on providing high quality service. More

by toddtarkenton Verified Customer Verified Customer

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Ashley was great through the entire process concerning my repair and keeping me updated. Thank you for great service experience all around repair and keeping me updated. Thank you for great service experience all around More

by kamika young Verified Customer Verified Customer

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Amazing place to do business. Took care of my periodic maintenance quickly and got me back on the road. Took care of my periodic maintenance quickly and got me back on the road. More

by thom23703 Verified Customer Verified Customer

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I had made an appointment to have routine maintenance (oil change, tire rotation and transmission flush) completed on my vehicle. I dropped the vehicle off at 9:30 in the morning. I hadn’t heard back fro (oil change, tire rotation and transmission flush) completed on my vehicle. I dropped the vehicle off at 9:30 in the morning. I hadn’t heard back from my service advisor by 3:30 pm and called for an update on the status of the vehicle. The service advisor was not available and I was told that I would get a call back. 45 minutes had passed and still no call from the service advisor. I called back a second time and was informed that there were no service advisors to speak provide an update. At 5:05 pm, I showed up in person to retrieve my vehicle. They hadn’t completed any of the maintenance on the vehicle and were unapologetic. The service advisor stated that they had up to 6 pm to complete the maintenance and then said that it wasn’t enough time to complete the transmission flush! I am a very disappointed and dissatisfied customer. I cannot recommend Southern Hyundai. More

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Helpful and service was timely. Haven’t been disappointed yet😃 Great job. Thank you all. Haven’t been disappointed yet😃 Great job. Thank you all. More

by Teena Verified Customer Verified Customer

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Ran into a little problem but once Sean returned it was handled rather quickly and efficiently. handled rather quickly and efficiently. More

by Customer A Verified Customer Verified Customer

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