Ashley Jackson

Service was ok , maintenance light reset . Staff were friendly and respectful. . I. I’ll always come back for service Staff were friendly and respectful. . I. I’ll always come back for service More

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Jonathan you are the best. You explained every aspect with me so that I could understand. Everything was smooth sailing. I just want to say thank you again. You explained every aspect with me so that I could understand. Everything was smooth sailing. I just want to say thank you again. More

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The team they keep in employment are trained by themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deal themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deals . Thank you Herman jones and others. Grateful for your service and your help in buying our cars . Dace bill till Davd David md butler More

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I regret dealing with this people , their customers relation is very very poor , I purchased a car from them and I meet a very good guy that help me out but after I finish my 50,000 mileage I paid for relation is very very poor , I purchased a car from them and I meet a very good guy that help me out but after I finish my 50,000 mileage I paid for the 5 times services and my car was 55,000 miles then ,have called this people twice to book an appointment they keep on giving me excuses I have to paid somewhere else to service my car what is the essence of paying then to you guys , when ever I called for servicing they either gave you 3weeks appointment are you guys expecting me to leave my Car not driving for that 3 weeks ? Now my car mileage is 72,000 plus and they still done have space for just for ordinary oil change this is crazy . I regretted I left Heritage and join jerry very bad experience. I gave you guys 1/10. More

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My first new car purchase- they made everything very easy! Paul was very helpful. Looking forward to utilizing all of the additional incentives Jerry’s has to offer. easy! Paul was very helpful. Looking forward to utilizing all of the additional incentives Jerry’s has to offer. More

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Honestly, If I could give a Zero Rating I would. A TOYOTA DEALERSHIP TO AVOID: I have been in the market for a new vehicle. This business model has changed due to a Global Pandemic, Chip Shortage A TOYOTA DEALERSHIP TO AVOID: I have been in the market for a new vehicle. This business model has changed due to a Global Pandemic, Chip Shortages, and The Dog Died. Whatever. Now, dealers are requiring customers to put a deposit down on a vehicle, and pay thousands of dollars over MSRP just for the privilege of doing business with them. I use all the car sites to get information and call when I see something worth calling about. I Called Jerry's Toyota in Nottingham, MD because they were advertising a new hybrid almost $6k below anyone in the US. I was pretty excited about that, sent an e-mail of introduction and said I was ready to buy. Subsequently, I called the dealership to inquire and was met by the rudest Sales Manager, who basically said. "That vehicle price is for in-state buyers ONLY! If you don't like it, go buy from your state. If you want to buy from us, we will raise the price by $6000, or you can buy from your state. Before I could get a word in, I heard a click, and the call was done. I found the dealership on Car Guru. Car Guru, sent me an e-mail and asked for a Dealer Rating. I of course gave a 1-star rating which is bad enough, but another manager reached out to me and doubled down on the poor service and actually put the blame on me because I had the audacity to call them from out of state. All I want to do is buy a new vehicle at a fair price. There are some really good salespeople in the auto industry, but Jerry's Toyota is not one of them. More

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Bought several cars from Jerry’s Toyota. Never had any problems with them. If I need to get another car it will be from you. Never had any problems with them. If I need to get another car it will be from you. More

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Congratulations for your loss of a customer to Fitzway instead with zero haggle price as a top notch reputation. And thank you for letting me share the entire global internet less than a single second how instead with zero haggle price as a top notch reputation. And thank you for letting me share the entire global internet less than a single second how horribly I was deprived with impudent arrogance as of today for the first time impression. Beware of these crooks or you will be ripped off with 20000 USD over the MSRP. Again, STAY AWAY. More

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GREAT EXPERIENCE from beginning to end! I could not have been happier with my car buying experience at Jerry's Toyota. It had been 12 years since I had purchased a car and I was nervous. I could not have been happier with my car buying experience at Jerry's Toyota. It had been 12 years since I had purchased a car and I was nervous. The first person I met was Matt Bukowski. He put me at ease right away! My salesperson, Verlyn Barnes, was very knowledgeable, kind, very patient and professional. There was no pressure and he treated me as if I was the most important person in the dealership. When I told him how much I appreciated his demeanor, he said, "It's how we treat people here." I guess that makes him humble too! Verlyn worked hard to find me the car I wanted. When I went in to speak with the financing agent, he treated me equally as nice. I don't normally write reviews but felt I should based on my exceptional experience. You won't be sorry if you choose Jerry's Toyota to purchase your next vehicle. They were able to find me the exact car I wanted even in this tough market. I love my new RAV4 and I loved my experience with Jerry's Toyota. I will be back for my next car purchase for sure! More

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Attempted to charge us over $6,000 price increase because we are an out of state resident. This is poor business. It isn't like we're buying a Porsche 992 GT3 RS - We were trying to buy a RAV4. Price we are an out of state resident. This is poor business. It isn't like we're buying a Porsche 992 GT3 RS - We were trying to buy a RAV4. Price quoted on website - $43,935 - price quoted by phone by Matt (out of state sales) - $49,935 + $500 fees. More

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