Ashley Herndon

Great people, great service, great atmosphere. I would highly recommend I75 Toyota of Lake City! I would highly recommend I75 Toyota of Lake City! More

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I was in the service department for a oil change and the staff was very friendly as always. I had a few questions about a new vehicle and they were very knowledgeable and able to answer all of my questions. staff was very friendly as always. I had a few questions about a new vehicle and they were very knowledgeable and able to answer all of my questions. More

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The entire staff is wonderful! They are friendly, knowledgeable, and a joy to work with! Wonderful experiences every time I visit! They are friendly, knowledgeable, and a joy to work with! Wonderful experiences every time I visit! More

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I was completely satisfied with my purchase and the staff was very accommodating in every way Ashley Carter followed through with everything he promised Thank you I-75 Toyota I recommend them to anyone looki was very accommodating in every way Ashley Carter followed through with everything he promised Thank you I-75 Toyota I recommend them to anyone looking for a new or used car More

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Ashley took care of me in service. She is awesome! I will definitely be back! She is awesome! I will definitely be back! More

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Had a very pleasant experience with Richard. He worked with us as far as pricing goes until we felt we had reached a great deal. He explained the features of the new car in detail and also helpe He worked with us as far as pricing goes until we felt we had reached a great deal. He explained the features of the new car in detail and also helped with setting up the Toyota App on my phone. Highly recommend More

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Richard was a fantastic salesman. He worked with us on finding a second car the day we went to pick up the first car we had ordered. Everyone there was super nice and helpful. Would r He worked with us on finding a second car the day we went to pick up the first car we had ordered. Everyone there was super nice and helpful. Would recommend them to everyone. More

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On Dec 8, I called Rountree Moore Toyota in Lake City, FL to ask about them honoring a paint recall. Erica told me I was covered for the free work and could schedule immediately. I told them my wife was just to ask about them honoring a paint recall. Erica told me I was covered for the free work and could schedule immediately. I told them my wife was just diagnosed with breast cancer and since we have a flood of doctor appointments, I'd like to hold off for a while. She assured me this was fine and said to call back when ready. No mention of the recall expiring. I called back in January a few times, but they told me I had to work with Erica and she was off. She was supposed to call me, but didn't. Still no mention of expiry. I called back again in February and was told that the recall had expired. They purposefully delayed me past the expiration date of the recall, knowing I had family issues. I asked for the manager to call me. The manager called and told me her hands were tied, even though they had dropped the ball. She said I needed to call Toyota directly, which I did. They refused to help and told me the dealership was the one who had the final say because they are all independently owned. They just pointed fingers at each other and refused to help me. More

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The buying experience at RM Toyota was both professional and fun. Dakota was knowledgeable and took the to answer all my questions. I believe I was treated fairly and got a good deal. and fun. Dakota was knowledgeable and took the to answer all my questions. I believe I was treated fairly and got a good deal. More

by EMNORMAN Verified Customer Verified Customer

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Overall experience was great. Other than the finance rate, (which Rountree has no control over) we felt like we didn’t get taken by the dealer. Other than the finance rate, (which Rountree has no control over) we felt like we didn’t get taken by the dealer. More

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