Ashley Dewaelsche

From my first contact with Ashley through to the end purchase, the experiance was great. Communication from Ashley was always prompt and accurate, and after arriving at the dealership was immediatly gre purchase, the experiance was great. Communication from Ashley was always prompt and accurate, and after arriving at the dealership was immediatly greeted and shown the vehicle I was interested in. There was plenty of time to review and no pressure to purchase. Ashley was very informative and knowledgeable about features, options and build of the X7 model. Michael gave me a thourough overview of all the functions and helped setup everything. When it came time to purchase, Zach was personable and quickly explained all optional products, making the paperwork a quick and pleasant experiance. Before leaving, Scott took the time to meet me and ask about the experiance, completing the great time I had there. I highly recommend utilizing Ashley and team, what an outstanding crew, a big thank you to all for making it a great day! More

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Very impressed with every staff member we interacted with! Ashley was kind, knowledgeable and patient throughout the entire process. We never felt pushed or pressured into anything we weren’t comfortabl with! Ashley was kind, knowledgeable and patient throughout the entire process. We never felt pushed or pressured into anything we weren’t comfortable with. Michael taking the time for a technical overview was extremely helpful! Zack was personable and very easy to work with for the financials. Dave from the service department coming out to meet us and answer any questions we had. Sarah with management also introduced herself and helped with any questions or concerns. Everyone was amazing!!! More

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Ashley was very accommodating with the entire research and purchase process. After not being able to find the vehicle in stock or local area inventory, Ashley presented the option of ordering a new vehic and purchase process. After not being able to find the vehicle in stock or local area inventory, Ashley presented the option of ordering a new vehicle. This was a simple process and we built a vehicle with our preferred options. Ashley walked us through this process, outlined all the conditions we needed to meet, put together the offer, and we made the purchase. The negotiations were simple and straightforward, done professionally, and were wrapped up quickly. Ashley put in the order and 7 weeks later, our new vehicle was delivered. Ashley prepped the vehicle for us and did a superb job. The dealership was somewhat disappointing for a brand as regaled as BMW. Other than a bow on the hood and a signboard, no one else bothered to thank or congratulate us for our purchase. My last BMW was purchased in Florida and that dealership presented us with a couple of BMW hats, 2 sleeves of golf xxxxx, several dealership pens, and a 2 tiered cake, along with balloons and music! The general manager and others stood in a line and shook our hands and congratulated us for our purchase. Ashley was the only one to show genuine gratitude and happiness. Not to take away from Ashley, but the appreciation was kind of vanilla when compared to others! Buying one of these vehicles is a pretty big purchase! We were very pleased with Ashley, but somewhat disappointed with BMW of Fort Wayne. More

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They were amazing to work with! They made the process super simple and worked with me!! They had patience and understanding and i left with a great car! They made the process super simple and worked with me!! They had patience and understanding and i left with a great car! More

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We recently purchased a car as a surprise graduation gift for our daughter, and the experience was nothing short of amazing — all thanks to Ashley and the incredible team at the dealership. From the start for our daughter, and the experience was nothing short of amazing — all thanks to Ashley and the incredible team at the dealership. From the start, Ashley was kind, attentive, and truly a joy to work with. She helped my father (my daughter’s grandpa) and me find the perfect car, understanding that this was a meaningful and emotional gift. What really set this experience apart, though, was the extraordinary care and flexibility the team showed. Since graduation day was still weeks away, they graciously stored the car for us until we were ready to present it. That level of service and accommodation meant the world to our family. When the big day finally came, the car was spotless and ready to go — and the look on our daughter’s face was unforgettable. Ashley went above and beyond every step of the way. If you’re looking for someone who combines professionalism with a truly personal touch, Ashley is the one to ask for. This was more than a car purchase — it was a memory in the making, and we’re so grateful. More

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Christina was great! She was helpful, responsive, and pleasant. She would get back to me in good time with answers. Never had to chase her down for an answer. Just a grea She was helpful, responsive, and pleasant. She would get back to me in good time with answers. Never had to chase her down for an answer. Just a great experience all around. More

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Great experience, best car dealership I've dealt with. Very knowledgeable, polite and prompt. Thanks very much. Very knowledgeable, polite and prompt. Thanks very much. More

by IMALPASS Verified Customer Verified Customer

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Ashley was a great help for my family when we were deciding on our next new vehicle. She was patient, kind and very knowledgeable about the cars that we drove. I would highly recommend her, the financ deciding on our next new vehicle. She was patient, kind and very knowledgeable about the cars that we drove. I would highly recommend her, the finance team and Scott for all they did. More

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This was by far the smoothest and less stressful new car purchase that I have done in quite some time. From the initial contact to the final sale was a few txt, emails and chats on the phone. I happen to purchase that I have done in quite some time. From the initial contact to the final sale was a few txt, emails and chats on the phone. I happen to be there getting an oil change so talked to Ashley in person. The car had just come in and was still off site. Came back the next day looked at it in person and picked up the next day. Questions I had were answered properly and negotiation was fare and honest. My offer for my trade in was fair and on par with online offers around town. Dealership facility is top notch also. More

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Top notch facility, smooth transaction from the start, would recommend this dealership to anyone. 10/10 would recommend this dealership to anyone. 10/10 More

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