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Ashley Buckmaster
Ashley Buckmaster at Russ Darrow Mitsubishi
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Ashley Buckmaster

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.4
9 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

English English

4.4

9 Reviews

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9 Reviews of Ashley Buckmaster

April 06, 2025

Dealership Rating
Employee Rating

Customer service was outstanding. Very friendly and repair was accomplished in a timely manner. I will be happy to come back if needed. Thank you. More

by WAHAW1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Apr 06, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Kiscellus josh.kiscellus@russdarrow.com

March 28, 2025

Dealership Rating
Employee Rating

Rigo was awesome to work with my brother purchased a vehicle here a while back we came in the process was fast my family and I love our Mitsubishi Outlander SE More

by qann_72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigo Sanchez, Robert Karas, Josh Kiscellus, Dima Aslanov, Joakim Holm

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Mar 28, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

March 13, 2025

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Employee Rating

I have used Russ Darrow for purchase and service for many years. They always communicate well. More

by peter.krueger25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Mar 14, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Peter, and we are thrilled that you found your experience with us here at Russ Darrow Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else. Josh Kiscellus josh.kiscellus@russdarrow.com

March 03, 2025

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Employee Rating

Great service and great team 👏 glad o coose russ darrow. The service was efficient. Thank you !!! 😊 More

by MELVINLUCKMAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Mar 03, 2025

Russ Darrow Mitsubishi responded

Thank you, Melvin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

February 28, 2025

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Employee Rating

Great people, great service! No hassles! Always making sure car is ready for the road! More

by GCJR0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Mar 02, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Josh Kiscellus josh.kiscellus@russdarrow.com

February 21, 2025

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Employee Rating

Amazing customer service as always. They do a great job making sure the vehicle is fixed right the first time More

by CHUEBNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Kiscellus, Carolyn Gouthro, Justin Rupp, Dima Aslanov, Joakim Holm , Rob karas, Aaron Henderson, rigoberto Sanchez, dan Hansen, John Fischer

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Feb 23, 2025

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Josh Kiscellus josh.kiscellus@russdarrow.com

February 11, 2025

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Employee Rating

It was clean and neat, the chairs were a bit itchy and I wish I got more water or offered it more More

by NATHANI3LGOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Henderson, Dima Aslanov, Joakim Holm, Michael Pilarte

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Feb 11, 2025

Russ Darrow Mitsubishi responded

Thank you for your feedback, Nathan. We appreciate your business and hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

February 09, 2025

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Employee Rating

Take forever to do a simple oil change. My appointment was not even in the system but I booked it over the phone with a rep. More

by AMIRAH.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 13, 2025

Russ Darrow Mitsubishi responded

Amirah, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Josh Kiscellus josh.kiscellus@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Friendly people,clean, was informed on what was going on with my car. Thank you stay kind More

by NICHOLE.WEIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Russ Darrow Mitsubishi responded

Thank you for your review, Nichole. We sincerely appreciate your business ad look forward to serving you again! Josh Kiscellus josh.kiscellus@russdarrow.com

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