Ashley Aldredge | Page 21

Tynan's Volkswagen responded

Thank you for the great feedback! We're thrilled to hear you're happy and that your car came back in perfect condition. It was our pleasure to help! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled you appreciated the friendly service, clear communication, and pressure-free experience. Our goal is to make every visit as easy and stress-free as possible. We truly appreciate your recommendation! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the kind words! We're glad to hear Ashley was able to assist you efficiently and get everything set up for your repair. We appreciate your trust in us and look forward to helping you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your thoughtful feedback! We're glad you enjoyed the facility and appreciated the communication throughout your visit. Ashley will be thrilled to hear your kind words—it was a pleasure working with you. We look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled you had a great experience with your recall repair and service. We truly appreciate your trust in us and look forward to welcoming you back for your next service! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and appreciated the courtesy and service at Volkswagen. Your support means a lot—thank you! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry that your recent service experience did not meet expectations. Clear communication, transparency, and respect for your time are all priorities for us, It's clear we fell short in several areas during your visit. We apologize for any confusion around the recommended work and for not properly notifying you when your parts arrived. Additionally, the delays and miscommunication regarding your vehicle status and check-out process are not reflective of the service we aim to provide. Thank you again for your honest review—we value your business and hope to earn back your trust. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Welcome to the Volkswagen family, and thank you for sharing your experience! We're thrilled that your first service visit went smoothly and that our team made you feel welcomed and well taken care of. Getting you back on the road quickly is always our goal, and we’re glad we could deliver. We look forward to seeing you — and your Taos — again at your next visit! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your kind words and 5-star review! We’re honored to hear that you feel at home in the friendly, family-like atmosphere we strive to create at Tynan’s. It means a lot to us that we've consistently been able to meet your needs—our team works hard to make every visit a positive experience. We look forward to continuing to serve you for years to come! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your feedback. We’re sorry to hear about the delays and confusion you experienced during your recent visit. That’s not the level of communication or efficiency we aim to provide. We understand how frustrating it can be to wait for updates, especially when arranging rides and trying to plan around your vehicle's service. Your experience has been shared with our team so we can improve our processes moving forward. Jacqueline Goldsboro -Customer Care Coordinator