Ashlee Skiles | Page 23

I came in for an oil change I was a little early they took me right away and was done in less than a half hour took me right away and was done in less than a half hour More

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Awesome service department! !! Fast efficient and easy including snacks and they accept Apple Pay! Thank you !! Fast efficient and easy including snacks and they accept Apple Pay! Thank you More

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Great staff. I love that communication is made easy with the option to text message the service desk. Comfortable waiting area. Chris Jones took very special care I love that communication is made easy with the option to text message the service desk. Comfortable waiting area. Chris Jones took very special care of me this is it and I want to give him a shout out! More

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Very nice people and very efficient service. They are competent and want to keep you satisfied. They are competent and want to keep you satisfied. More

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Very helpful and courteous. Got my parts in quickly and had my truck fixed up properly and kept me well informed the entire time Got my parts in quickly and had my truck fixed up properly and kept me well informed the entire time More

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The service without a doubt is head & shoulders above the rest & Jimmy in parts is on top of his game. rest & Jimmy in parts is on top of his game. More

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Very professional team who walks you through the service process with ease and patience. They are also very accommodating and takes the time to explain the process giving you options. The waiting area is co process with ease and patience. They are also very accommodating and takes the time to explain the process giving you options. The waiting area is comfortable and welcoming! More

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Ashlee and Jared were both incredible. Ashley kept me informed and got me right in to have my jeep looked at, and after the service was complete, Jared came out and talked to me about exac Ashley kept me informed and got me right in to have my jeep looked at, and after the service was complete, Jared came out and talked to me about exactly what is happening. More

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I purchased my truck less than a year ago and started have start up issues and steering issues. I scheduled service to change my oil and have these issues addressed 4 weeks out because that was first av have start up issues and steering issues. I scheduled service to change my oil and have these issues addressed 4 weeks out because that was first available time slot. Dropped of my truck night before and I expected a phone call the next day, no one called in fact when I called I found that the person handling my service had left for the day. When someone called me back they said my service was complete and that they had found an exhaust leak and that it was not covered under either warranties and it would cost me approx $500 to repair I declined. When I arrived after reviewing my paperwork I found that my steering issue was never addressed. I need my truck so I said nothing and left. You pride yourself on your excellent customer service but at this time I don’t see it. Also my wife purchased a new Jeep that continually has radio issues kind of disappointing! With that she purchased all weather mats which took 8 months to arrive and when I picked them up I found that they where in fact aftermarket purchased from Amazon. We paid approximately $230 and they sell for $154 on Amazon, no one made an attempt to say anything. I had to address this issue and your parts department did make the price adjustment with some push from me. You have a nice thing going but you need to work on your customer service. Thank you, William Bonsall More

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Thanks for the awesome work and exceptional customer service as always! Your team is the absoltue best 👍🏽 service as always! Your team is the absoltue best 👍🏽 More

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