Ashanti Shackleford
Ashanti Shackleford at Criswell Nissan

Ashanti Shackleford

General Manager ashackleford@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.7
14 Reviews

General Manager (301) 825-5993 ashackleford@criswellauto.com

4.7

14 Reviews

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14 Reviews of Ashanti Shackleford

June 20, 2025

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Employee Rating

Enrique and the entire Criswell team were very helpful, courteous and professionl. I highly recommend them. More

by Cindy G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2025

Criswell Nissan responded

It's wonderful to know you enjoyed a remarkable vehicle buying experience while working with the friendly and professional team here at Criswell. We hope you enjoy your new vehicle and hope to be of service to you in the future!

May 14, 2025

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Great customer service and knowledgeable staff at Criswell. Thank you Mr. Crabbe for helping us buying the Nissan Sentra. More

by PIERRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe

May 14, 2025

Criswell Nissan responded

It's our pleasure to help, and it's wonderful to know you were completely satisfied with your recent car buying experience at Criswell. Don't hesitate to reach out if we can be of additional assistance.

April 15, 2025

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Quick and easy process. All team members were super nice and helpful throughout the process More

by Brett
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe

Apr 16, 2025

Criswell Nissan responded

We're happy to see you found our team to be so helpful! Don't hesitate to reach out if we can be of additional assistance.

March 19, 2025

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Professional and courteous people. They have a commanding knowledge of their products and give honest advice. I definitely recommend. More

by FELIX MULAMA
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Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo , Eric Engram, Pai.

Mar 24, 2025

Criswell Nissan responded

Thanks for choosing Criswell and taking the time to share your recommendations!

October 09, 2024

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Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe, Al Ransome, Enrique Sotelo , Eric Engram, Ericka Escobar, Rubin Ferreira, Pai deserves 5 stars

Oct 09, 2024

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

October 04, 2024

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Excellent customer service. An amazing experience. Truly. They do what they must to get you what you want. More

by nakiabrown603
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Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo , Rubin Ferreira, Anthony Palermo

Oct 07, 2024

Criswell Nissan responded

We're happy to see you enjoyed a positive experience at Criswell! Our top notch team is here to help with any of your automotive needs, and we hope to be of service to you in the future.

July 16, 2024

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I had the best experience in purchasing the car. I would come to nissan again and I will tell my family and friends about my experience with the process. More

by LADYBUGS5458
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe

Jul 17, 2024

Criswell Nissan responded

We're very happy to have earned your business and your recommendations! Thank you for taking the time to share this positive feedback with us.

June 30, 2024

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Enrique was absolutely amazing! He was so patient and kind, making sure he took the time to understand our daughters needs and concerns with what she wanted in a new car. He showed More

by JBAHRAMI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo , Rubin Ferreira

Jul 01, 2024

Criswell Nissan responded

We are so happy we could make this important purchase such a pleasant experience! Thanks again for choosing Criswell, and please don't hesitate to reach out with any questions about your new vehicle.

May 20, 2024

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We experienced great customer service at Criswell Nissan. Everyone was professional, friendly, and made constant effort to accommodate to our needs. More

by jackiekim19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Engram, Rubin Ferreira

May 20, 2024

Criswell Nissan responded

100% customer satisfaction is our goal, and it's rewarding to know you were pleased with your experience. Thanks again for choosing Criswell. We value your business and hope to be of service to you in the future.

May 04, 2024

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It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wayne Crabbe, Edwin Hernandez, Enrique Sotelo, Sean Nazemian , Eric Engram, Rubin Ferreira, Steve Maroney, Anthony Palermo, Hommy Rivera

May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

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