250 Reviews
Write a Review250 Reviews of Arturo Gonzalez
September 26, 2024
The people are first rate but after four visits the connectivity problem persists on my Maverick connectivity problem persists on my Maverick More
Other Employees Tagged: Mel Wangler
September 19, 2024
Very customer oriented . Checked everything and contacted me to let me know the cost before proceeding. They listened to my concerns. I feel very comfortable with bringing my Checked everything and contacted me to let me know the cost before proceeding. They listened to my concerns. I feel very comfortable with bringing my vehicle to them More
September 16, 2024
Having to wait 2 weeks just to get a $189 assment is rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. More
Other Employees Tagged: Jenny Thomas
September 05, 2024
Smart guys that think out of the box! When the part was not available right away, they got the right guy and had me running that day. When the part was not available right away, they got the right guy and had me running that day. More
Other Employees Tagged: Gavin Lawson, John Marr, Mel Wangler, Jim Agur, Sterling Wallace, Jenny Thomas, Ben Wade
September 02, 2024
Skyline gourd’s service department is amazing. They finished service including recall check quickly and I had my car in no time. Such a nice group of people. Would highly recommend. They finished service including recall check quickly and I had my car in no time. Such a nice group of people. Would highly recommend. More
August 30, 2024
Originally started 4-22-24 Fan belt noise and tensioner- requested they inspect and replace They charge nearly $200 just to look. Determined the fan belt needed replacing as well as one AC line tensioner- requested they inspect and replace They charge nearly $200 just to look. Determined the fan belt needed replacing as well as one AC lines 7-31-24—same noises Tensioner again bad Discovered the AC compressor needs replacing $1251.58 P&L 2015 Ford Explorer 6cyl – Wilson motors $1500 est Landmark Ford 503-436-6392 – NQ Damerow Ford – 503-644-1131 Service advisor—Arturo Gonzales— When I dropped off the car, I never got a test with updates- generally I do Was determined that the AC Compressor was bad and needed to be replaced. This should have been caught on 4-22-24 Told me they could have the part in house on the 1st and replaced it on the 2nd. I live 20 miles away and told them I could leave the car if they would give me a ride home. Was told that this was outside the drop off range. i. What is interesting is that they offered a woman a ride home that was the same distance the morning of the 29th. I know this because I was in the drop off van when the driver was told to drop me off and take a woman to Silverton, and that Arturo approved it ii. When I confronted Arturo with this he said “Did I?” and walked away. As a result, I was required to drive my SUV back home and bring it back the next day. iii. I was called later in the day by Arturo asking if there were any parts inside the vehicle. There was an air filter that was not supposed to be in the vehicle. More
August 30, 2024
It was a great experience and I will continue to do all my services at Skyline Fird! my services at Skyline Fird! More
Other Employees Tagged: Gavin Lawson, John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade
August 29, 2024
They kept me updated with every task they were working on, how long it would take, and how much it would cost. And they finished ahead of schedule! on, how long it would take, and how much it would cost. And they finished ahead of schedule! More
Other Employees Tagged: Nicholas Philips
August 28, 2024
We had a truck with a very unique problem, and the tech was able to find it and repair it in affordable fashion. Definitely appreciate the professional treatment. was able to find it and repair it in affordable fashion. Definitely appreciate the professional treatment. More
Other Employees Tagged: John Marr , Scott G.