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Arthur "AJ" Wilson

Overview Reviews (139) Inventory (529)

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Arthur "AJ" Wilson

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7

139 Reviews

Overview Reviews (139) Inventory (529)

Dealership Experience

4 yrs, 10 mos

Industry Experience

17 yrs, 6 mos

4.7

139 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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139 Reviews of Arthur "AJ" Wilson

July 11, 2025

Dealership Rating

Employee Rating

AJ was great super clean and friendly staff employees work to satisfy the customers and fellow employees work to satisfy the customers and fellow employees More

by Deljo78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

July 11, 2025

Dealership Rating

Employee Rating

I have always received excellent service from this dealership. The people are always friendly and eager to assist people. AJ always provide excellent service. dealership. The people are always friendly and eager to assist people. AJ always provide excellent service. More

by HIGHLY2474

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

July 10, 2025

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Employee Rating

They are always super friendly whenever you pull up. They keep the place very clean. They keep the place very clean. More

by patrickgallagher508

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Malachi Macera , Noah-sales

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Jul 11, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

July 09, 2025

Dealership Rating

Employee Rating

AJ is always at the top of his game. Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! More

by PETERSON729

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez, Fabio Castellon, Justin Worrell, Brianna Hacker, Nicole Paquette

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Jul 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

July 06, 2025

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Employee Rating

AJ and the entire service crew always provide excellent service and care. It is rare these days to get great customer service, but Hyundai Wesley Chapel is one of those rarities. Thank you. service and care. It is rare these days to get great customer service, but Hyundai Wesley Chapel is one of those rarities. Thank you. More

by kkevin741

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

July 02, 2025

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Employee Rating

Huge ripoff. This dealership will do anything to rob you blind. $360 for a diagnostic report is ridiculous This dealership will do anything to rob you blind. $360 for a diagnostic report is ridiculous More

by etoribio

Verified Customer

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July 01, 2025

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Hyundai of Wesley Chapel has always provided expert and professional service! Very capable employees with knowledgeable and professional ability! Nice team! professional service! Very capable employees with knowledgeable and professional ability! Nice team! More

by PETERSON729

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez, Fabio Castellon, Justin Worrell, Nicole Paquette

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Jul 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

June 30, 2025

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Employee Rating

AJ took care of things and kept us well informed . . we were in and out with no complications . we were in and out with no complications More

by RUSHROCKET2WIND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with AJ and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 18, 2025

Dealership Rating

Employee Rating

Employees were very nice and offered great customer service. Would come back again for great service service. Would come back again for great service More

by Sawoodaridou

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

June 17, 2025

Dealership Rating

Employee Rating

The service was as expected great and timely. The service representative was completely on his game. We appreciate the service. The service representative was completely on his game. We appreciate the service. More

by PCSANDERS0725

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 17, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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