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Arthur "AJ" Wilson
Arthur "AJ" Wilson at Hyundai of Wesley Chapel
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Arthur "AJ" Wilson

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7
93 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

17 yrs, 1 mo

4.7

93 Reviews

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93 Reviews of Arthur "AJ" Wilson

January 27, 2025

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Employee Rating

AJ was super. Everyone I dealt with in the Service Department was very friendly. I will continue to use the service but will not trust the Sales Department. More

by SAWEIGL
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Recommend Dealer
Yes
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Jan 27, 2025

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that AJ and our team met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 26, 2025

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Everyone I dealt with was great. They were all very friendly and helpful. I would recommend them anytime. More

by SAWEIGL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 23, 2025

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I was very appreciative of the service team at Hyundai of Wesley Chapel. My car broke down, but they were able to take my car in without an appointment. It took a couple days to get everything repaired, but More

by Barrymazzoni
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Recommend Dealer
Yes
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Jan 23, 2025

Hyundai of Wesley Chapel responded

Thank you, Barry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

January 22, 2025

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Great friendly customer service. All service was completed quickly. Car returned clean and in perfect condition. More

by d.schoming
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Service Time
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Recommend Dealer
Yes
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Jan 23, 2025

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 20, 2025

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Fast and quick service, taken good care of my car, staff are very nice and helpfulll More

by gangadhar polamarasetty
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 20, 2025

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45000 mile checkup and the team did a great job. Y’all keep my vehicle humming like a top, thanks. More

by Thonotony
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Recommend Dealer
Yes
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Jan 20, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

January 19, 2025

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They took me in early to accommodate my schedule and were epitome of customer service. More

by CAP
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Recommend Dealer
Yes
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Jan 20, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the five-star rating. Sincerely, Jose Gesmondi Service Manager

January 12, 2025

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First, they were not sure I had an appointment. Luckily I had text confirmation. Then the person providing service did not know if they had technical staff to perform the service n were arguing why More

by Rohit
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Caleb Prieto, Anthony Rodriguez

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Jan 16, 2025

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

January 11, 2025

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Employee Rating

These guys are fast and friendly. Got me on and out right away. They always do a great job. More

by KVADERO2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

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Employee Rating

Nice. Friendly. Got work done as promised. My next car will probably be a Hyundai. More

by RSCOTT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

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