Arthur "AJ" Wilson
Arthur  "AJ" Wilson at Hyundai of Wesley Chapel
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Arthur "AJ" Wilson

Service Advisaor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Arthur "AJ" Wilson

August 11, 2024

Dealership Rating
Employee Rating

Great service and communication throughout the process. Always reliable. My go to dealership and auto mechanic. More

by METACYNTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

August 09, 2024

Dealership Rating
Employee Rating

Great service and follow up. I take my vehicles there for all services. Thanks for following up. More

by EDWIN_DELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Hacker, Jasmine Yarwood

Aug 11, 2024

Hyundai of Wesley Chapel responded

Hi Edwin: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 31, 2024

Dealership Rating
Employee Rating

Fast reliable service with friendly service department advisors. Would recommend Hyundai to all my friends and family. More

by JTGRANDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 31, 2024

Dealership Rating
Employee Rating

I was driving my 2022 hyundai elantra limited hev on a busy road when a red light started flashing telling me to stop immediately and hev service required. The car slowed down and wouldn't let me go passe More

by DINISALMEIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 03, 2024

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

July 27, 2024

Dealership Rating
Employee Rating

Good customer service. Solid workmanship. AJ is great. Very thorough. Would use again and recommend More

by gingernlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

July 04, 2024

Dealership Rating
Employee Rating

The people in the service department were courteous and professional. They took care when servicing my vehicle. More

by EMMONS1842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

June 11, 2024

Dealership Rating
Employee Rating

Left with a new car that had issues and should’ve been examined before leaving the lot . Part is on back order and now having to wait for my car to be delivered to me More

by shaniceRivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robb Ortolano, John Guzman, Karl Morales , Yeimer Volcanes

Jun 11, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Manny Lopez Sales Manager

June 10, 2024

Dealership Rating
Employee Rating

Oil changes are quick. Scheduling Maintenance is easy. Staff is friendly and helpful. They take care of you. I have not been disappointed with them, yet. More

by dawnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Hyundai of Wesley Chapel responded

Dawn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

June 08, 2024

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Employee Rating

Fantastic service and very timely. AJ communicated well and made sure that I was satisfied with the service. Thanks again! More

by joshuatblight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Hyundai of Wesley Chapel responded

Thank you, Joshua, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad AJ was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 06, 2024

Dealership Rating
Employee Rating

Service process was fast and efficient. The dealership representative made sure that all of our needs were met More

by BOBCAR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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