Art Tsukamoto | Page 6

Art was extremely knowledgeable when it came to selecting a truck. He understood my reasons for needing this particular make of an automobile. He was professional, curtious, accurate in his estimates, and a truck. He understood my reasons for needing this particular make of an automobile. He was professional, curtious, accurate in his estimates, and went well beyond what was necessary not only to make a sale but to make me and my husband feel that we got a great deal on a great truck. I would higly recommend Art Tsukamoto to family and friends. More

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We have purchased numerous vehicles in the last 6+ years since I was assigned to my current position and we are at a stage right now where all we need to do is tell Art what kind of vehicle we need & he alr since I was assigned to my current position and we are at a stage right now where all we need to do is tell Art what kind of vehicle we need & he already has a pretty good idea what options we need to have on them without asking. More

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Art is very helpful. Knows what our company needs from previous company purchases; quick response and consumate sale hassle free. Art's hassle free transactions has been very consistent for the past may previous company purchases; quick response and consumate sale hassle free. Art's hassle free transactions has been very consistent for the past may years we have called on him. Additionally, sometimes vehicle information provided are not chosen through no fault of his, but never hesitant when called upon. More

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It is always a pleasure to work with such a knowledgeable and courteous salesperson such as Art Tsukamoto. He not only takes care of us before the sale but also after the sale, which is a rarity in today's and courteous salesperson such as Art Tsukamoto. He not only takes care of us before the sale but also after the sale, which is a rarity in today's world and with that we thank him again! More

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The staff were all very helpful during the buying process and also afterward when I came in to service my car. I would definitely recommend this dealership! and also afterward when I came in to service my car. I would definitely recommend this dealership! More

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Have not received delivery of my car yet but met with Art to go over his current inventory and made the decision to order the car exactly as I wanted it. Art has been very good at communicating with me via e to go over his current inventory and made the decision to order the car exactly as I wanted it. Art has been very good at communicating with me via email and phone calls. Excellent knowledge of the car and available options. No pressure to make a decision or buy on the spot. He is someone that I trust will do the right thing for me which in the end will be the right thing for him and his dealership. Highly recommend Art! As for financing, delivery, service & repair - I don't have any experience in those areas yet to judge the dealership but am very hopeful that they are of the same quality and caliper as Art. More

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I was referred to Art Tsukamoto some time ago. When I was ready to buy...guess who I contacted...Art! I had owned a Ford van years ago and found the product to be dependable and maintenance really reasonabl ready to buy...guess who I contacted...Art! I had owned a Ford van years ago and found the product to be dependable and maintenance really reasonable. Was looking forward to own another Ford! My experience with Art was great! I found him to be professional, friendly, articulate, candid, caring and knows his product! He goes the extra mile! About several weeks after purchasing my new Escape...I had a mechanical glitch and could not get my car started. I was stuck and did not know what to do and it was a Sunday! I picked up my cell and press the number for Honolulu Ford and left a message...thinking no one will call me back. Several minutes later...I receive a call and it was Art! A voice from heaven! He asked what was my situation and where I was. And he said he will be there in a few minutes...and sure enough, he came to my rescue! He was able to resolve my dilemma and got the engine started...and I was a happy camper again! I was so thankful and so impressed with the fact that he came to my rescue even on this day off. He goes beyond and not only sold me a super Ford Escape with great terms...but he truly cares about his customers! I without hesitation will always refer Art Tsukamoto to my family, friends and co-workers...strangers too who are looking for a new Ford product! Kevin Nesmith is super and gives great customer service! Whenever I bring my car in he is always friendly and assures me that the repair will be taken care of and gives me a time as when it will be ready. And sure enough...just as he promised! Calls me when the car is ready and sends the shuttle car out to me at my work place. Really a nice guy and know that he will have the car repaired as he had promised me! Yes, will refer this dealership to my family and friends too! More

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i have purchased vehicles from Art Tsukamoto for the past 8 years and my company for longer thanm that. He is always responsive to our needs and takes the extra time to help us out. 8 years and my company for longer thanm that. He is always responsive to our needs and takes the extra time to help us out. More

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Very good service in all departments. Presently have a company car which I have serviced here all the time also. Excellent in the regard also. The vehicle purchased is a fleet vehicle for Matson Navigat company car which I have serviced here all the time also. Excellent in the regard also. The vehicle purchased is a fleet vehicle for Matson Navigation here in Honolulu. Matson could choose antoehr dealer but elects to stay with Honolulu Ford. They are doing it right. More

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Being my 1st experience with purchasing a work truck, Art walk me through the entire truck line-up, explaining the pros/cons of each style. Via e-mail, Art was helpful in putting together the perfect fit fo walk me through the entire truck line-up, explaining the pros/cons of each style. Via e-mail, Art was helpful in putting together the perfect fit for my occupational needs. Art kept me well informed of the vehicle "special order" status, as well as alerting me to new options just released. On delivery, Art inspected my truck with a fine tooth comb, finding micro scratches in an hard to see area, then subsequently had them professionally buffed out. Lucky to have found Art on that first day of truck shopping. More

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