Art Fritz

Had issues with service that was paid for but not completed. Took the vehicle back to get it done and I guess it was done, hard to take their word for it now. Engine cooling fan will stay on and they completed. Took the vehicle back to get it done and I guess it was done, hard to take their word for it now. Engine cooling fan will stay on and they said nothing was wrong with it, had it looked at , at another dealership and they found that the temperature sensor was malfunctioning. Now I'm without a car until it gets fixed, something they should've done. More

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This dealership's service department and customer service is top notch. NEVER go to Faulkner's. is top notch. NEVER go to Faulkner's. More

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Jon was fabulous to work with & went above & beyond to make it a wonderful experience. I’m referring everyone to him! make it a wonderful experience. I’m referring everyone to him! More

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Very easy to work with. Thorough with a very knowledgable staff. Have a ton of quality used vehicles to choose from with great prices. Thorough with a very knowledgable staff. Have a ton of quality used vehicles to choose from with great prices. More

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Great dealership. My sales person was very helpful and knowledgeable and made my experience with buying an easy one. My sales person was very helpful and knowledgeable and made my experience with buying an easy one. More

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My experiences with Heritage have been great after 2 vehicle purchases and many service visits they keep me coming back. vehicle purchases and many service visits they keep me coming back. More

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Julian checked off all the boxes. Very knowledgeable of the vehicle. Took the time and went over everything and made me feel comfortable with my purchase. Well deserved 5 stars for Julian and the team. the vehicle. Took the time and went over everything and made me feel comfortable with my purchase. Well deserved 5 stars for Julian and the team. More

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Heritage and Mike Pease were fantastic! Our experience from beginning to end was positive. We definitely would recommend Mike and the rest of Heritage's team. from beginning to end was positive. We definitely would recommend Mike and the rest of Heritage's team. More

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Art's the reason I purchased my new Jeep from Heritage I've been a customer of Art's since he was at another dealership many years ago. I used to have a Jeep with a Hemi and no one wanted to work on it, ex I've been a customer of Art's since he was at another dealership many years ago. I used to have a Jeep with a Hemi and no one wanted to work on it, except Art and his team. They have treated me like family from day one. Art is professional and always takes the time to explain all my options. So when my wife and I decided to buy a new Jeep, it was a no-brainer that we bought it at Heritage. Yes, you are reading this correctly. Art (a Service Manager) is the reason I bought a new Jeep from Heritage. Any time that I need service, I know that I will be treated well and get my vehicle back fixed right, the first time. A huge thank you to Art and his team! More

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Items not completed We had specific things that we wanted taken care of and they were not addressed. We had to take the vehicle back to address our concerns. When our v We had specific things that we wanted taken care of and they were not addressed. We had to take the vehicle back to address our concerns. When our vehicle was sprayed with auto armor, goo in the back was not taken care of, and our middle seat was not lifted up to spray under. Again that had to be taken care of again. More

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