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Arlen Bird

Overview Reviews (849) Inventory (119)

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Arlen Bird

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9

849 Reviews

Overview Reviews (849) Inventory (119)

4.9

849 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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849 Reviews of Arlen Bird

November 12, 2025

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Employee Rating

Great service department. The people in the service department go above and beyond to make sure customers are happy The people in the service department go above and beyond to make sure customers are happy More

by Lori

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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November 12, 2025

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Employee Rating

by Lori

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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November 08, 2025

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Employee Rating

Helpful, friendly why would you ask for 15 word minimum when you can summit up in two words when you can summit up in two words More

by Dpm54328

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Barney, Collin Mello

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November 08, 2025

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Employee Rating

They got me in and out and found an issue that could become a major issue! Great crew! become a major issue! Great crew! More

by otterloonsmy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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November 08, 2025

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Employee Rating

They are very helpful. They are good about explaining things when they need fixed. They do a good job. They are good about explaining things when they need fixed. They do a good job. More

by Teddybear

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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November 03, 2025

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Employee Rating

It was good. They looked at everything that I asked and worked with me Thanks! They looked at everything that I asked and worked with me Thanks! More

by ZackB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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November 02, 2025

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Employee Rating

Great place to take care of your car. Fantastic job. Everything went smoothly. From appointment to update, to pick-up. Fantastic job. Everything went smoothly. From appointment to update, to pick-up. More

by Sean Walter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Barney

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October 26, 2025

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Employee Rating

Very professional prompt friendly and helpful I will definitely be going back for future work definitely be going back for future work More

by Dhartz4201

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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October 24, 2025

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Always great service at Ferrando Ford, other dealerships in NW PA, but we have experienced the best service from Bob's team. in NW PA, but we have experienced the best service from Bob's team. More

by tim.abbate

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven McInchak, John Barney, Collin Mello, Taylor Irvin

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October 23, 2025

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Employee Rating

Arlen is great, always goes above and beyond. He is an asset to your dealership He is an asset to your dealership More

by Jenniebauschard

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arlen Bird

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