Arlen Bird

I had an issue with my phone not connecting and they were able to detect the problem and fix it able to detect the problem and fix it More

by pac1n2 Verified Customer Verified Customer

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I had great service, good communication, and my problem was quickly fixed. I appreciate the good communication. was quickly fixed. I appreciate the good communication. More

by Jmyron711 Verified Customer Verified Customer

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?? Always a pleasant experience with Arlen and Colby and everyone that is associated with the transaction. everyone that is associated with the transaction. More

by Nat.bj Verified Customer Verified Customer

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Quick appointment and the reason I was there was handled. Communication was good and vehicle taken care of Communication was good and vehicle taken care of More

by andrew.mcintosh8 Verified Customer Verified Customer

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I would never consider going elsewhere for my Ford service. I've always been treated wonderfully, dependably, and with excellent service at this dealership. They have always been polite, friendly, h service. I've always been treated wonderfully, dependably, and with excellent service at this dealership. They have always been polite, friendly, helpful, and priced fairly.. More

by BJLORINGER Verified Customer Verified Customer

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Calm, fast, enjoyable and helpful The customer service was fantastic and they were very fast was fantastic and they were very fast More

by Kayleemarone Verified Customer Verified Customer

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It is always a pleasure to go to Bob Ferrando Ford as it is my favorite dealership, the one where I do 95% of my automobile business. I have purchased several vehicles from them and the sales experience is is my favorite dealership, the one where I do 95% of my automobile business. I have purchased several vehicles from them and the sales experience is always 5 stars. The service department is a well run machine under the direction of John Barney, efficient, professional and always on time. Every employee at Bob Ferrando Ford stands out on their own and make an exceptional team. Hats off to Arlen Bird for taking such good care of my most recent service visit and I could not have been more pleased with the level of service and care my Ford Escape received. More

by MARKJMEYERS Verified Customer Verified Customer

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The service dept is first rate! ! They are always on time and fix things right the first time! ! They are always on time and fix things right the first time! More

by JWILDZZA Verified Customer Verified Customer

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They were very prompt in doing the work. And, they all were very courteous and polite. And, they all were very courteous and polite. More

by bemeeker Verified Customer Verified Customer

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Needed an oil change and he asked if I wanted everything checked. I said yes! Arlen is a very nice and friendly person. Work was done quickly and I was notified as soon as it was completed. checked. I said yes! Arlen is a very nice and friendly person. Work was done quickly and I was notified as soon as it was completed. More

by bnoem1 Verified Customer Verified Customer

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