Arlen Bird
Arlen Bird at Bob Ferrando Ford
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Arlen Bird

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
781 Reviews
4.9

781 Reviews

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781 Reviews of Arlen Bird

April 06, 2025

Dealership Rating
Employee Rating

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v More

by ElizabethWarner60
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

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Employee Rating

I appreciated the work Bob Ferrando Ford did on our 2022 Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional an More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

March 23, 2025

Dealership Rating
Employee Rating

John and Arlen are an asset to your company. They are helpful, pleasant and friendly to deal with. More

by DMILLE3755
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

March 22, 2025

Dealership Rating
Employee Rating

Shawn Haas makes it easy to get into a new lease with f150 with extras! More

by Karin
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Dedionisio, John Barney

March 06, 2025

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Employee Rating

Easy to schedule and get me in for routine maintenance everything went well And on time More

by rckc5110
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney

March 05, 2025

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Employee Rating

I went them for service of a ten year old vehicle. I found them to be very honest and very reasonable in the repairs that were necessary. I highly recommend their service. More

by hotfish711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

March 05, 2025

Dealership Rating
Employee Rating

Todd is the nicest salesman. He is not pushy. He listens and will do his best to find exactly what you are looking for in a vehicle. More

by SSPAULDING0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 04, 2025

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Employee Rating

I came to Bob Ferrando service department with some major truck problems. Arlen has been nothing but helpful and patient through the entire process of a crooked warranty company denying a claim and the list More

by Justin L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Cooley

February 28, 2025

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Employee Rating

Arlen and Colby and Micah, go above and beyond what they should do to make your service appointment as enjoyable and efficient as possible. More

by Bjlux1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven McInchak, John Barney, Collin Mello , Micah,Colby

February 27, 2025

Dealership Rating
Employee Rating

Great dealership, very professional workers beside that there work is professional and done in a very reasonable time. More

by perrydennis1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

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