Arin Robeson
Arin Robeson at Big Star Hyundai

Arin Robeson

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.1
59 Reviews
4.1

59 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

59 Reviews of Arin Robeson

November 27, 2024

Dealership Rating
Employee Rating

The $250coupon certificate you can’t really use it. I I google it up and it was saying that it was no good More

by roselowery53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez

Nov 27, 2024

Big Star Hyundai responded

Thank you for your review. Sorry to hear about what you found on Google's search engine. As you know, the internet is a mix of fact, fiction and opinion. In order to use the gift card, you will need the Access Code from the card and must activate it here: https://member.entertainment.com/account

November 09, 2024

Dealership Rating
Employee Rating

Excellent Experience at Big Star Hyundai with Brandon Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From t More

by GUARDIAN529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 08, 2024

Dealership Rating
Employee Rating

Friendly salesperson! Offered free coffee an water! Detailed on how car rating works! Driving for More

by itcharleneharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 08, 2024

Dealership Rating
Employee Rating

The Arin was very rude and disrespectful she was not transparent in dealing with me. She was more of interested in what commission she will get from the sale of the car. I felt cheated and was rush to More

by edantwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 11, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

November 03, 2024

Dealership Rating
Employee Rating

Loved our sales person Erin. Because of her I would definitely come back there. I was pleased it only took approximately 4 hours for the whole deal. More

by CHERYL.HUGHES2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy K.

Nov 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2024

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Employee Rating

Finance manager was helpful. Chris Russell has never responded to my 3 emails. If I could have bought my car online and ignored the dealership, I would have 100%. If you have More

by BigDisappointmentHyundai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Russell, Nick Hernandez, Arnaldo Perez, Adrian Chapa , zzRandol zzManjarrez

Nov 06, 2024

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at skimbrough@bigstarhyundai.com. Scott Kimbrough, General Manager.

Nov 06, 2024

BigDisappointmentHyundai responded

Hi Scott, I actually emailed you directly on Saturday, October 5th and no response. Please check your email if you do actually take customer satisfaction very seriously and want to make things right.

November 02, 2024

Dealership Rating
Employee Rating

I WAS VERY PLEASE HOW THE GENERAL SALES MANAGER CHRIS RUSSELL TREATED ME AT BIG STAR HYUNDAI. AND VERY THANKS TO ARIN ROBESON. More

by barrideaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Russell, Arnaldo Perez

Nov 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Nov 05, 2024

barrideaux responded

Thanks for all the support that you guys gave me...

Nov 05, 2024

barrideaux responded

Thanks very much go with peace...

Nov 05, 2024

barrideaux responded

Big Star Hyundai Good Dealer to purchase a car with

October 26, 2024

Dealership Rating
Employee Rating

I dealership is ok, had to come back to get water marks buffed out which was an inconvenience. Besides that, it was ok More

by niarda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyiamond Jones

Oct 29, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 24, 2024

Dealership Rating
Employee Rating

Great service and no pressure to buy a vehicle. We were very pleased with both Arin and Samuel. We ended up with the Palisade Calligraphy and are very pleased so far More

by MGIACOMUZZI55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Caldwell

Oct 24, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 24, 2024

Dealership Rating
Employee Rating

They gave me a real good price, very friendly and kindly and will work with you and try to get you a vehicle for the lowest price as they can. More

by barrideaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Alex Jones

Oct 25, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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