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Ariel Ramirez

Overview Reviews (14) Inventory (747)

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Ariel Ramirez

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Ariel Ramirez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

I enjoy a lot of different things life brings. Traveling, singing, dancing and interior designing are a few of my favorites. Most of all, spending time with family is very important to me.

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5.0

14 Reviews

I enjoy a lot of different things life brings. Traveling, singing, dancing and interior designing are a few of my favorites. Most of all, spending time with family is very important to me.

Overview Reviews (14) Inventory (747)

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English

5.0

14 Reviews

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14 Reviews of Ariel Ramirez

September 28, 2024

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Employee Rating

Everything is well except, it took them 25 minutes before attending to me, LONG WAIT. attending to me, LONG WAIT. More

by arbee.tutz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

Longo Toyota responded

Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota

September 27, 2024

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Employee Rating

Great car service. Great communication with text. Always have a great experience. Friendly are friendly Great communication with text. Always have a great experience. Friendly are friendly More

by pattymiranda66

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 27, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota

July 13, 2024

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Employee Rating

After entering the Longo, The gentleman who directed which lane to be on for service (appointment, CARE, etc) was kind of rude. The rest of the way was fine which lane to be on for service (appointment, CARE, etc) was kind of rude. The rest of the way was fine More

by 2024 TC

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2024 -

Longo Toyota responded

Thank you for bringing this matter to our attention online. Please know we do train "all" our employees on the importance of not only meeting the expectations of our guests, but exceeded them and we're sorry you didn't get to witness this during your last visit. Your viewpoint has been shared with our service management team.

June 20, 2024

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Employee Rating

Everyone was very friendly and helpful. A very positive experience including the free shuttle ride home. A very positive experience including the free shuttle ride home. More

by dianelougiles

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 20, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota service center

May 19, 2024

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Employee Rating

Great customer service but need more discount offers on service and parts it is ok service and parts it is ok More

by ngu_jason

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mandi Davis , Jeffrey Tsao, Wendy Nava Villagrana, Jason Diep , Frances Medina

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May 20, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

March 02, 2024

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Employee Rating

Very professional, fast and helpful, the lady that took my car in explain very good. my car in explain very good. More

by cortezroofing

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Itzia Miranda

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Mar 04, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy the team took wonderful care of you during your visit.

January 16, 2024

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Employee Rating

Longo always does a great job on servicing my vehicles. They have a really good customer service. They have a really good customer service. More

by 2cars

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jan 16, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs and thank you for the post.

November 01, 2023

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Service at Longo Toyota is excellent. Ariel recommended services that keeps my Highlander in tiptop shape. Her approximate time that my car would be done was exactly on point with up to d Ariel recommended services that keeps my Highlander in tiptop shape. Her approximate time that my car would be done was exactly on point with up to date texts to let me know when it’ll be done. More

by Trinh Maxfield

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 02, 2023 -

Longo Toyota responded

Thank you for your great rating and review on DealerRater. Make it a great day - Team Longo

October 26, 2023

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Employee Rating

I was a little early and they took me in, the check in was quick and easy my car was ready earlier than promised and my car was washed. was quick and easy my car was ready earlier than promised and my car was washed. More

by r.guzman6303

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 27, 2023 -

Longo Toyota responded

Thank you for your posting on DealerRater - Team Longo

May 15, 2023

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Employee Rating

Best toyota dealer ever in southern california, great service, great people, always buy my car here service, great people, always buy my car here More

by Edwin_tuason

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 15, 2023 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

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Ariel Ramirez

Service Consultant

Longo Toyota

14 Reviews of Ariel Ramirez

Dealership Inventory (747 Vehicles)

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