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Ariel Ramirez
Ariel Ramirez at Longo Toyota
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Ariel Ramirez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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5.0
14 Reviews

I enjoy a lot of different things life brings. Traveling, singing, dancing and interior designing are a few of my favorites. Most of all, spending time with family is very important to me.

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

5.0

14 Reviews

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14 Reviews of Ariel Ramirez

September 28, 2024

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Employee Rating

Everything is well except, it took them 25 minutes before attending to me, LONG WAIT. More

by arbee.tutz
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Service Time
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Recommend Dealer
Yes
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Sep 30, 2024

Longo Toyota responded

Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota

September 27, 2024

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Great car service. Great communication with text. Always have a great experience. Friendly are friendly More

by pattymiranda66
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Recommend Dealer
Yes
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Sep 27, 2024

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota

July 13, 2024

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Employee Rating

After entering the Longo, The gentleman who directed which lane to be on for service (appointment, CARE, etc) was kind of rude. The rest of the way was fine More

by 2024 TC
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Recommend Dealer
Yes
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Jul 15, 2024

Longo Toyota responded

Thank you for bringing this matter to our attention online. Please know we do train "all" our employees on the importance of not only meeting the expectations of our guests, but exceeded them and we're sorry you didn't get to witness this during your last visit. Your viewpoint has been shared with our service management team.

June 20, 2024

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Everyone was very friendly and helpful. A very positive experience including the free shuttle ride home. More

by dianelougiles
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Recommend Dealer
Yes
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Jun 20, 2024

Longo Toyota responded

Thank you for coming to Longo Toyota service center

May 19, 2024

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Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandi Davis , Jeffrey Tsao, Wendy Nava Villagrana, Jason Diep , Frances Medina

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May 20, 2024

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

March 02, 2024

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Employee Rating

Very professional, fast and helpful, the lady that took my car in explain very good. More

by cortezroofing
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Itzia Miranda

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Mar 04, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy the team took wonderful care of you during your visit.

January 16, 2024

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Employee Rating

Longo always does a great job on servicing my vehicles. They have a really good customer service. More

by 2cars
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Recommend Dealer
Yes
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Jan 16, 2024

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs and thank you for the post.

November 01, 2023

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Employee Rating

Service at Longo Toyota is excellent. Ariel recommended services that keeps my Highlander in tiptop shape. Her approximate time that my car would be done was exactly on point with up to d More

by Trinh Maxfield
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Workmanship
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Recommend Dealer
Yes
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Nov 02, 2023

Longo Toyota responded

Thank you for your great rating and review on DealerRater. Make it a great day - Team Longo

October 26, 2023

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I was a little early and they took me in, the check in was quick and easy my car was ready earlier than promised and my car was washed. More

by r.guzman6303
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Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Longo Toyota responded

Thank you for your posting on DealerRater - Team Longo

May 15, 2023

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Employee Rating

Best toyota dealer ever in southern california, great service, great people, always buy my car here More

by Edwin_tuason
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 15, 2023

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo

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