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Ariel Claus

Overview Reviews (97) Inventory (576)

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Ariel Claus

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Ariel Claus

Subaru Certified Service Advisor

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.4

97 Reviews

Overview Reviews (97) Inventory (576)

Dealership Experience

5 yrs, 7 mos

Industry Experience

6 yrs, 1 mo

Languages Spoken

English

4.4

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Ariel Claus

December 22, 2024

Dealership Rating

Employee Rating

Amazing, good costumer service, nice facility, good breakfast, service complete on time, very good, nice people breakfast, service complete on time, very good, nice people More

by antonia.corrales

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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December 18, 2024

Dealership Rating

Employee Rating

Very good services, quick and fast, really recommended this place. Very helpful staff and clean also this place. Very helpful staff and clean also More

by DRANHLE30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Dec 20, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

December 18, 2024

Dealership Rating

Employee Rating

Horrible Service, dirty dealership that looks to screw over their customers don’t actually try to solve problems but creates them instead. over their customers don’t actually try to solve problems but creates them instead. More

by Louie.lightning

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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December 16, 2024

Dealership Rating

Employee Rating

They are great every time I need to take my car in for service. I’m very happy with them! service. I’m very happy with them! More

by MARY2003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

December 15, 2024

Dealership Rating

Employee Rating

They didn’t check my tires and I doubt that they rotated them. I know they did the oil change but that was it. Ariel was very friendly and helpful when I called her on her day off panicking because my tires them. I know they did the oil change but that was it. Ariel was very friendly and helpful when I called her on her day off panicking because my tires were so low and the computer wasn’t showing my oil change. No wonder I bought this Huyndai from Coconut Creek More

by PATTILOVESTENNIS

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

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Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

Dealership Rating

Employee Rating

I went in for a maintenance check and got my free oil change so they decided to make up an AC refresh so they could charge me $150 for something I can spray into my vents. After asking many questions abo change so they decided to make up an AC refresh so they could charge me $150 for something I can spray into my vents. After asking many questions about it they told me “actually never mind you don’t need an AC refresh we made a mistake”. Just another dealership trying to scam their customers. More

by STEPHEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Dec 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Stephen, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

Dealership Rating

Employee Rating

This place is Terrible. No good communication, I waited for 4 hours and my car was never taking care of. The manager was very Rude No good communication, I waited for 4 hours and my car was never taking care of. The manager was very Rude More

by MAG2006

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

Dealership Rating

Employee Rating

Great customer service and the service was fast! Very convenient and recommended! Love it!! Thank you Very convenient and recommended! Love it!! Thank you More

by Nora Erazo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez, Michael Zwaan , Elijah

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Dec 14, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review, Nora. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 13, 2024

Dealership Rating

Employee Rating

All service was very good. All persons were very friendly and answered all questions. All settings on the vehicle were perfect. All persons were very friendly and answered all questions. All settings on the vehicle were perfect. More

by Sgtrlc100502

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

Report | Print

Dec 14, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 09, 2024

Dealership Rating

Employee Rating

Found a bad wiper for the car. Looked for a newer one offer me less than a bike? Looked for a newer one offer me less than a bike? More

by ROCKED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Dolloff

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Dec 12, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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