Ariana Jordan
Ariana Jordan at Gatorland Toyota
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Ariana Jordan

Service Advisor

Gatorland Toyota

2985 N Main St
Gainesville, FL 32609

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4.8
127 Reviews

I have been in the automotive service industry for 15 years, and writing service for 13 of those. I take pride in what I do and enjoy the personal interaction with new people.

Dealership Experience

2 yrs, 10 mos

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

Toyota Master Certified

ASE Certified for Service Consulting

4.8

127 Reviews

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127 Reviews of Ariana Jordan

May 31, 2024

Dealership Rating
Employee Rating

I was pleased with the service , I will come back if you keep the monthly coupons More

by dardas_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Mella

May 31, 2024

Gatorland Toyota responded

Thank you for your kind words! We're delighted to hear you were pleased with our service. We'll keep the monthly coupons coming. We look forward to seeing you again soon!

May 24, 2024

Dealership Rating
Employee Rating

Attempted to sell service and this varies with each visit ranged from filters to transmission More

by Buzzy.guillette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Gatorland Toyota responded

Thank you for your feedback. We apologize for any inconsistencies you've experienced during your visits. Our goal is to provide clear and consistent service recommendations. If there's anything we can assist you with or have any additional feedback you'd like to share, please don't hesitate to contact our service director, Jon Dansby, directly at Jdansby@gettel.com.

May 11, 2024

Dealership Rating
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Seems up and down and not always customer-centered. We have bought 2 cars there and many elsewhere. We get good service and attention at times like yesterday. At times the telephone number doesn’t e More

by G8rmo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Mella, Iliana Mullins

May 13, 2024

Gatorland Toyota responded

Thank you for your feedback and for choosing our dealership for vehicle purchases. We're glad you've experienced good service and attention, especially during your recent visit. We apologize for any inconvenience you've experienced with our telephone service. We strive to provide excellent customer service at all times and will address the issue. Your feedback is valuable to us.

May 06, 2024

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Service is courteous and efficient as well. I am a very satified customer with Gatorland. More

by susanvschmidt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ainsworth

May 06, 2024

Gatorland Toyota responded

Thank you for your kind words! We're thrilled you had a great experience with our service team at Gatorland Toyota. We look forward to serving you again!

April 20, 2024

Dealership Rating
Employee Rating

Ariana Jordan does an outstanding job--friendly & approachable, professional, knowledgeable, good commuicator, & has a "Can do" attitude. Everyone should follow her lead. More

by WHATSUPDOC39
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2024

Gatorland Toyota responded

Thank you so much for your kind words about Ariana! We are thrilled she provided you with outstanding service and are lucky to have her on our team. We appreciate your recommendation and look forward to serving you again!

April 19, 2024

Dealership Rating
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All the people that worked there were great. The place was very clean, and the coffee great. More

by sandykallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Gatorland Toyota responded

Thank you for your kind words! We're thrilled you had a great experience with our team and enjoyed our clean facility. We take pride in providing a welcoming environment for our customers. We look forward to serving you again soon!

April 13, 2024

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It was a great experience, friendly customer service and the work done quickly and when I was told it would be done! More

by the3biers
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Gatorland Toyota responded

Thank you for your kind words! We're happy you had a great experience with us. Providing friendly customer service and completing the work promptly as promised are top priorities for us. We appreciate your feedback and look forward to serving you again!

March 30, 2024

Dealership Rating
Employee Rating

Employees were friendly and helpful. Work on my vehicle seems to be good quality and competently done. Cost was somewhat expected but higher than indicated through internet searches. More

by mhulshof53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 27, 2024

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Employee Rating

Ariana is always professional and courteous. She informs me of recommended services, but is never pushy. More

by PMB9680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Gatorland Toyota responded

We're glad Ariana provides professional and courteous service! We are happy that she has met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again.

March 24, 2024

Dealership Rating
Employee Rating

Initially I was assigned another tech and he came out 25mins late. He did not apologize and I asked for a manager and he indicated 'my manager is probably with a customer too' then proceeds to state 'I'm More

by fcab
Recommend Dealer
No

Other Employees Tagged: Ariana Jordan

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