Arella Berger

Arellano was great. However, it was disappointing not to have the charger for the car which will not be available until Tuesday or Wednesday. There are no superchargers However, it was disappointing not to have the charger for the car which will not be available until Tuesday or Wednesday. There are no superchargers near my location which has caused me to leave the car parked in my garage until we can get the charger. More

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What an amazing experience! Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incred Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incredibly personable! She went out of her way to answer all of our questions and was more than patient through the buying and decision-making process. I am over the moon with our new vehicle! More

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Arella Berger worked hard on securing my purchase from afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella! afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella! More

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Great dealership… no pressure sales. Work effectively with me on everything from price to delivery. Work effectively with me on everything from price to delivery. More

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I found a car online and from reaching out to doing a test drive I was very impressed with both the responsiveness and knowledge of the team. Arella was fantastic to work with and the whole process felt test drive I was very impressed with both the responsiveness and knowledge of the team. Arella was fantastic to work with and the whole process felt easy. More

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The best experience at a dealership ever! Arella Berger provided me with outstanding customer service , very professional, efficient and I never seemed rushed or pressured to purchase a vehic Arella Berger provided me with outstanding customer service , very professional, efficient and I never seemed rushed or pressured to purchase a vehicle. Before coming to the Annapolis dealership I went to another dealership. I pulled up in a RAV 4, and I felt that I was judged just from the car that I was driving. I decided that I would never purchase anything from that dealership. I called Arella today to ask her a question. After answering my question I found out that it was her day off, and she still took the time to answer my phone call. From the reception Kim, to the salesperson, and finance, everyone made me feel a member of the family.Exceptional experience ! Mercedes-Benz of Annapolis is my forever home. I love my GLC ! More

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Arella was fabulous in assisting me with the purchase of a Mercedes Benz. She was technically savvy, a good listener to my interests and needs, and helped make the process efficient within my timing const a Mercedes Benz. She was technically savvy, a good listener to my interests and needs, and helped make the process efficient within my timing constraints. And a pleasure! More

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we met her and immediately liked her as she approached us and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in and asked what we wanted and looking for she gave us all the information about car showed us cars and test drive explained lease options and trade in she is very polite and professional More

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Thank you Arella it was a pleasure dealing with you and Annapolis Mercedes, very professional pleasant and satisfying experience. Although this is the first time I purchased my MB from Annapolis MB but for Annapolis Mercedes, very professional pleasant and satisfying experience. Although this is the first time I purchased my MB from Annapolis MB but for sure I was a very loyal customer to your professional service department team and their manager Mr. Bowman. More

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My experience at Mercedes Benz in Annapolis was the best that I have ever had purchasing a vehicle. The salesperson, sales manager, and credit manager were very kind, professional and efficient. that I have ever had purchasing a vehicle. The salesperson, sales manager, and credit manager were very kind, professional and efficient. More

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