Aquiles Figuereo
Aquiles Figuereo at Brandon Honda
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Aquiles Figuereo

Relationship Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.1
10 Reviews
4.1

10 Reviews

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10 Reviews of Aquiles Figuereo

April 20, 2025

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Employee Rating

Excellent! They explained the process thoroughly and were courteous. They agreed to get us a new key fob and repair/replace the c/v shafts. See you on Tuesday. More

by mrbreez55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 20, 2025

Dealership Rating
Employee Rating

Waited, six hours for a oil change and tire rotation. Will not be returning to Brandon Honda. More

by t518c621
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Cook

Apr 21, 2025

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the excessive wait time you experienced during your recent visit. Waiting six hours for an oil change and tire rotation is unacceptable, and I completely understand your decision not to return based on that experience. Your concerns have been shared with our team to ensure improvements are made in both scheduling and communication. If there’s anything I can do to assist or discuss this further, please feel free to contact me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 05, 2025

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Employee Rating

I have found the experience in purchasing a car to be informative and helpful in meeting my needs. The sales Rep Aquiles was great More

by andrew.garbitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

The selling process was amazing! From the constant contact and dealing with Aquiles and management. The downside came with the Finance Manager who had the worst attitude the entire p More

by joralna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 31, 2025

Brandon Honda responded

Thank you for sharing your experience. I’m glad to hear that the sales process with Aquiles and the management team was positive and that you felt supported during that part of the journey. However, I’m very sorry to learn that your experience in the finance office did not reflect the same level of professionalism. Your feedback is extremely important, and I will be addressing this matter directly with our team. That kind of behavior is not acceptable, and I regret that it impacted your overall impression of our dealership. If you're open to further discussing your experience, I’d appreciate the opportunity to speak with you directly. Please feel free to contact me at 813-664-1234 or justin@brandonhonda.com. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

March 11, 2025

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Employee Rating

AWESOME Great Customer Service. Very Understanding. Great Environment. I Just Love The Service Overall. WONDERFUL More

by boxxadams90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 07, 2025

Dealership Rating
Employee Rating

Great Service entire team from welcome with Justo & Aquiles to Derrick of the finance team. More

by JOEGILLIOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 24, 2025

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The experience I had leading up to picking up my 2020 Accord was great they were super helpful in preparing the paperwork for me. However once I left with the vehicle I realized it needed an alignment wh More

by johngbarrett2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: J.C. Lagreca

Jan 24, 2025

Brandon Honda responded

Dear John, Thank you for sharing your feedback, and I appreciate the kind words about your experience leading up to the purchase of your 2020 Accord. However, I want to sincerely apologize for the issues you’ve encountered since then. It’s unacceptable that you’ve not received your metal license plate or the paperwork for the warranty, and I understand how frustrating it is to feel unheard after multiple calls. Your concerns are important to us, and I will personally look into this matter to ensure it’s resolved promptly. Please contact me directly at 813-664-1234 or jjarrell@brandonhonda.com so I can provide an update and make things right. Thank you for bringing this to our attention, and I hope to restore your confidence in us. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

January 06, 2025

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Employee Rating

Justin, good morning thank you for your time, consideration and follow up of this matter. Well done! Definitely appreciated. More

by cummings_ellen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Jarrell, Jeremy Hart , Christer corrigan 😞😞😞

Jan 07, 2025

Brandon Honda responded

Ellen, Thank you for sharing your thoughts and for your constructive feedback. I completely agree that while urgency in sales is important, ensuring that our customers’ needs are met with the utmost care and attention is equally critical. We are committed to continuous training and development to ensure such situations are avoided in the future. I appreciate your understanding and your kind acknowledgment of the successful outcome. It means a lot to us that you’re willing to recommend Brandon Honda to Brenda’s family. Should you have any further feedback or need assistance in the future, please don’t hesitate to reach out. Thank you again for your support and trust. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

December 25, 2024

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Employee Rating

Travis has been my service advisor from the beginning. Very knowledgeable and patient in explaining what was done. More

by DAUDIFFRED54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2024

Dealership Rating
Employee Rating

Apparently the first sales contact was professional and set up the appointment to meet the next day. But he called out of work that day and replaced him Jeremy which was outstanding in every aspect of gett More

by cummings_ellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

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