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April Lawshea
April Lawshea at Murgado Ford of Chicago
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April Lawshea

Service Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of April Lawshea

February 21, 2025

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Employee Rating

Jack and Jill went up the hill to fetch a piail of water. Jack fell down and broke his crown, and Jill came tumbling after. More

by winnchicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Ortiz

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Feb 21, 2025

Murgado Ford of Chicago responded

Thanks for the five-star review!

February 19, 2025

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Fantastic service like always and I’ll always go there, happy to help, thank you More

by Julio.Garcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Aimmey Garcia, Grant Mckay, Joshua Smith, Kaleb Ortiz, Philip Mugan

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Feb 20, 2025

Murgado Ford of Chicago responded

We appreciate your loyalty! Thanks for your kind words—we’re always happy to help!

February 18, 2025

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Employee Rating

Had a decent experience with the work done and the turnaround time but was frustrated they charged a credit card fee to pay for the services. Built that into your prices if needed. More

by MeganM
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for your feedback. We understand your frustration with the credit card fee and appreciate you bringing it to our attention. We'll review this process to ensure it’s more transparent and convenient for our customers moving forward.

February 17, 2025

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First time there, and I had such a great experience. Fest service, employees very friendly and welcoming. Definitely I will continue using this place. More

by 200erandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for sharing your positive experience! We're glad to hear you felt welcomed and had a great first visit. We look forward to continuing to serve you in the future!

February 17, 2025

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Absolute best service employee I’ve dealt with at Murgado Ford, honest and transparent into the point More

by Dan.jovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for your feedback! We're thrilled to hear you had such a positive experience with our service team at Murgado Ford. Honesty and transparency are key, and we're glad that stood out to you. Looking forward to serving you again!

February 09, 2025

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Much more helpful than it was when it was Fox Ford. I’m very impressed. More

by rodwr402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad to hear you've had a positive experience and appreciate the improvement. We look forward to continuing to serve you!

February 09, 2025

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Glad that the change of ownership hasn’t changed the excellent service. Great attention to customer service. More

by randy.buescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad to hear that the change in ownership hasn’t impacted the service you’ve come to expect. We truly appreciate your continued trust and support!

February 07, 2025

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Everything was done at the time that was quoted to me. everything was fine. Thank More

by warrenbutterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aimmey Garcia

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Feb 07, 2025

Murgado Ford of Chicago responded

Thank you for the five-star review! We're glad we could provide you with excellent service!

February 02, 2025

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The service Advisor was very helpful. The service was very quick easy in and out More

by Lawshea18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Murgado Ford of Chicago responded

Thank you for your feedback! We're glad to hear that your service was quick and easy, and that the service advisor was helpful. We appreciate your business and look forward to assisting you again!

January 31, 2025

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Employee Rating

Great service. Employee very kind and helpful...they treat me with respect and amiability. Very fest service thanks to everyone More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Aimmey Garcia, Kaleb Ortiz

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Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad you had a great experience and that our team provided fast, respectful, and helpful service. We appreciate your support and look forward to assisting you again!

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