Anyssa Valenzuela
Anyssa Valenzuela at John Eagle Honda of Dallas
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Anyssa Valenzuela

Warranty Supervisor

John Eagle Honda of Dallas

5311 Lemmon Ave
Dallas, TX 75209

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4.7
42 Reviews

Hi! I’m Anyssa Valenzuela, BDC Administrator here at John Eagle Honda of Dallas. I enjoy leading a team working hard to foster and maintain great relationships with clients and the community at large. I’m a great mentor to fellow colleagues who I’m training and have advanced in my role here since joining the company. Whether supporting my colleagues or working with a customer, it’s my pleasure to offer friendly, approachable service—always looking for ways to make others smile or laugh. Originally from Dallas, Texas, I root hard for the Dallas Cowboys, Mavericks and Texas Rangers. I play softball for fun and like working out at the gym. I’m also a big foodie who means business when it’s time to put in an order!

4.7

42 Reviews

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42 Reviews of Anyssa Valenzuela

March 27, 2025

Dealership Rating
Employee Rating

It took WAY TOO Long to get it done. The salesman Ja'quory was very good, but it took too long. After 4 hours of waiting and waiting, I was almost ready to leave. My daughter also boug More

by kml
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Flores , Ja'quory Webster

Mar 31, 2025

John Eagle Honda of Dallas responded

Thank you for sharing your feedback with us. We're sorry to hear about the delays and issues experienced during your visit at John Eagle Honda of Dallas, as well as the challenges faced by your daughter. We appreciate both of you being long-time customers and will work on improving our communication and service processes. Please feel free to reach out if there's anything we can do to assist further! Best, Michael Ackels - Internet Sales Manager - michaelackels@lithia.com

February 22, 2025

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Edgar is the best service advisor. He always takes care of my cars and keeps me updates - y’all should ask for him when you service your car More

by Tamara
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Yates , Edgar Juarez

Feb 24, 2025

John Eagle Honda of Dallas responded

Tamara, we're delighted to hear that Edgar has been taking such great care of you and your vehicles at John Eagle Honda of Dallas. Thank you for the recommendation!

February 18, 2025

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Thanks again to all the staff that tended to me. Keep up the great services. Emory thank you. More

by jordinrivera617
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Recommend Dealer
Yes
Feb 19, 2025

John Eagle Honda of Dallas responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

February 16, 2025

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Good customer service personalized attention Fast and good service Complete vehicle inspection in a timely manner More

by Sony_Villarreal30
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Recommend Dealer
Yes
Feb 17, 2025

John Eagle Honda of Dallas responded

Thank you for highlighting the personalized and efficient service at John Eagle Honda of Dallas! We're glad to know our team provided a thorough vehicle inspection in a timely manner. We appreciate your feedback!

February 13, 2025

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Joel Vargas was great! His supervisor, not so much. She lacks good customer service skills. More

by Sandra C
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Recommend Dealer
Yes

Other Employees Tagged: Joel Vargas

Feb 14, 2025

John Eagle Honda of Dallas responded

Thank you for your feedback! We're glad to hear that Joel provided you with great service. We always strive for a positive experience at every level, and we appreciate your input. If there's anything you'd like to discuss further, please feel free to reach out.

January 26, 2025

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La verdad estuve pidiendo ayuda por mi camioneta la cual tenía el problema de la luz de una llanta pero gracias a un joven Joel Vargas pudieron ayudarme a solucionar todo el problema y ahora estoy agradecid More

by Luz Torres
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2025

John Eagle Honda of Dallas responded

Luz, nos alegra saber que Joel Vargas y el equipo de John Eagle Honda of Dallas pudieron ayudarte con tu camioneta. ¡Gracias por compartir tu experiencia positiva!

November 29, 2024

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Leo and his neighbor advisor are very knowledgeable and patient. Tech Tha is an experienced expert that cares about excellence and detail. I am sending my Dallas and Houston employees to John Eagle Honda, More

by Pierre-Carly LaFaille
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Yates, Jennyfer Lopez, Liliana Romero , Austin Nault, Leo Ruiz

Dec 02, 2024

John Eagle Honda of Dallas responded

Pierre-Carly, thank you for recommending John Eagle Honda of Dallas! We're delighted to hear that our team provided such knowledgeable and respectful service. We look forward to assisting your employees as well!

November 24, 2024

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Solid experience start to finish with John Eagle Honda. In particular a pleasure to work with Mark Shipman on purchase of CR V. Smooth experience. Mark is knowledgeable, professional and friendly. Don’ More

by Jaks99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Shipman

Nov 25, 2024

John Eagle Honda of Dallas responded

It sounds like you had an excellent experience with Mark Shipman at John Eagle Honda! A smooth, straightforward process with someone knowledgeable and trustworthy can really make a difference in car shopping. Congratulations on your CR-V!

November 02, 2024

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The customer service at John Eagle Honda is phenomenal. My car is always serviced professionally and efficiently. More

by J.W.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

John Eagle Honda of Dallas responded

Thank you, J.W.! We're delighted to hear that our team at John Eagle Honda of Dallas consistently provides you with phenomenal service. Thank you for your kind words and continued trust in us!

October 18, 2024

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It’s easy to schedule appointments and close to my home. Service is solid and I never have issues. More

by KNeumw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennyfer Lopez, Liliana Romero , Greg Fine

Oct 21, 2024

John Eagle Honda of Dallas responded

We're glad you find our service scheduler convenient! Thanks for trusting our team with your vehicle. We want our customers to have confidence in us and in their ride after their service. Stop by John Eagle Honda of Dallas again soon!

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