Antonio Ramirez

Fantastic car buying experience with salesman Darren Brown. Family members and I have bought from other Toyota dealers in the surrounding area and the experience was seamless! Brown. Family members and I have bought from other Toyota dealers in the surrounding area and the experience was seamless! More

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The overall dealership experience was positive. I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I uti I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I utilized the trade value tool on the del Toyota website which provided me an initial estimate I was Happy with and understood was based on the car being what I described. I was confident that I accurately described the condition of my car and that as long as no issues were discovered during the appraisal in person the estimated offer provided to me using the del Toyota trade offer tool is what I expected (31372).I was disappointed to find out that the trade offer presented to me was not realistic at all since the used sales car manager said the highest they could even offer was 30400. this is regardless of the car’s conditions. I realized that the offer provided to me online didn’t matter. I felt as if the number offered online by del Toyota is really provided to entice customers to come in and the dealership has no intention of possibly giving the offer online regardless of the condition. This seems like a very untruthful tactic and am quite disappointed. I expressed my concerns to the sales men and financial manager and was told that the Kelley blue book tool linked to the del Toyota website is never accurate and than another auction tool is what is used to appraise the car. If this is the case del Toyota should remove this tool from their website rather than allowing customers to utilize it only to get them into the dealership with the hopes of receiving that offer. More

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Antonio inputted my address wrong and after calling multiple times to his cell and leaving detailed text.messages he has not responded to me. This is after giving him business. My address is still not multiple times to his cell and leaving detailed text.messages he has not responded to me. This is after giving him business. My address is still not fixed... Still waiting on someone from finance to call me back. This is unacceptable and shows a lack of professionalism. More

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Good experience with this dealership overall, having left another Toyota dealership due to unsatisfactory service relating to same auto purchase. Found service efficient and transactional, yet lacking some another Toyota dealership due to unsatisfactory service relating to same auto purchase. Found service efficient and transactional, yet lacking some degree of personalized attention which would have enhanced the overall experience. Found communication effective and very satisfactory More

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Every time I go there I always have a great service special with Karen Dell Toya have great customer service special with Karen Dell Toya have great customer service More

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Ant was great, made me feel at ease and comfortable to ask questions but explained things so well I didn’t have many. He was a joy to work with! He took all of the guess work out of it for me and I loved ask questions but explained things so well I didn’t have many. He was a joy to work with! He took all of the guess work out of it for me and I loved that! More

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Adrian was my salesman and I couldn’t have asked for a better salesman. And the entire experience was excellent. better salesman. And the entire experience was excellent. More

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Was in a bind needed car quickly all went well! ! 4th vehicle purchased there!! Thanks again!! ! 4th vehicle purchased there!! Thanks again!! More

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Antonio was fantastic! He was very thorough, friendly, and very professional. He took the time and with a lot of patience explained a lot of of the features we had question He was very thorough, friendly, and very professional. He took the time and with a lot of patience explained a lot of of the features we had questions about. He even went over them again to make sure that we understood them properly. A very thorough visit and we enjoyed our conversation with him. His knowledge was great and we feel like we got a lot more information that we needed. I would give him higher than 10 if I could! More

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Had an amazing experience at this dealership Aiden was amazing salesman just all around comfortable experience amazing salesman just all around comfortable experience More

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