Antonio Lopez | Page 9

The experience at South Bay Hyundai was fine. We have one major frustration that I suspect would have happened at any Hyundai dealership.. All dealership should disclose to every customer who We have one major frustration that I suspect would have happened at any Hyundai dealership.. All dealership should disclose to every customer who is interested in a hybrid or PHEV, that those cars come with a loud backup noise and that neither the tone nor the volume can be adjusted. We appreciate that NHTSA requires backup safety for pedestrians and we're glad they do, but the law does NOT require THAT noise or THAT volume. This is a new feature so customers don't know to look for it. And most customers who hear it would assume that it is adjustable like every other noise in the vehicles. As it is, I suspect that currently dealerships are hoping that customers don't notice the noise before they purchase. We would NOT have purchased this Tucson had we known this noise couldn't be adjusted. We live in an apartment complex and leave for work at 4:30 in the morning. Our car sounds like a garbage truck when we back up and it's only a matter of time before our neighbors complain that it's waking them up. More

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Antonio was very helpful as well as the manager here at Hyundai South Bay. I truly appreciated the service and walkthrough and would recommend buying here at Hyundai South Bay! Hyundai South Bay. I truly appreciated the service and walkthrough and would recommend buying here at Hyundai South Bay! More

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The dealership is under the new construction, but a temporary facility is very nice and clean . temporary facility is very nice and clean . More

by suhuahuang Verified Customer Verified Customer

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Antonio made this process as smooth and easy as possible. I was stressed about buying a car in the middle of a big cross country move but Antonio and I were able to talk over the phone beforehand and i was a I was stressed about buying a car in the middle of a big cross country move but Antonio and I were able to talk over the phone beforehand and i was able to negotiate and drive home my dream car in the same day! The whole team is so helpful and very kind. Glad i chose to come here over other hyundai dealerships More

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Antonio was very helpful and efficient during this service. I appreciate the friendliness and communication of everyone at the service center. service. I appreciate the friendliness and communication of everyone at the service center. More

by icervantes2 Verified Customer Verified Customer

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Antonio was great. Super nice and helped me get in and out quick. Answered all my questions as well! Super nice and helped me get in and out quick. Answered all my questions as well! More

by Jamie B Verified Customer Verified Customer

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The service I received was A-1. My service representative was very polite and knowledgeable. My service representative was very polite and knowledgeable. More

by SHAYSHAY692000 Verified Customer Verified Customer

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