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Anthony Torres
Anthony Torres at Longo Toyota
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Anthony Torres

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.5
27 Reviews

Spending time with family and golfing are my top two enjoyments in life

Dealership Experience

3 yrs, 2 mos

Industry Experience

22 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.5

27 Reviews

Write a Review

27 Reviews of Anthony Torres

December 10, 2024

Dealership Rating
Employee Rating

Very efficient and a great facility. They are very organized. Communication could have been a little better. I asked a question and it wasn’t communicated to me. I had to call my service More

by djcastillo2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Longo Toyota responded

Thank you for sharing your valuable feedback! We are so happy to welcome you to our Longo family, and we truly appreciate you taking the time to speak with our Service Manager, Jesus Chacara, on December 11, 2024. Your input regarding areas for improvement will help us ensure that your future service visits are nothing short of exceptional.

November 27, 2024

Dealership Rating
Employee Rating

I think is ridiculous that I have an appointment but still have to wait 4 hours to get my car on a regular checkup More

by lll919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 30, 2024

Longo Toyota responded

Please accept our sincere apology for the unpleasant service experience. Our Service Management team is always taking the necessary measures, to ensure situations like yours are carefully examined so we can improve our business practices. Please know we let ourselves down, and even more importantly, we let you down and deeply regret the whole incident. Sincerely Team Longo

November 26, 2024

Dealership Rating
Employee Rating

Great place for service, professional and friendly staff at Longo Toyota , talented and knowledgeable mechanics and honest More

by Slimsiyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Longo Toyota responded

We truly appreciate the trust you’ve placed in Longo Toyota for your service needs. We look forward to building a lasting relationship and continuing to keep your vehicle in top shape - Team Longo

August 31, 2024

Dealership Rating
Employee Rating

Dealership is great! Sorry but Advisor was very disappointed , I asked him how is your day going and he didn’t answer More

by yeky97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Longo Toyota responded

Thank you for your feedback regarding your recent service experience. We apologize for the disappointment you encountered with our service advisor. Providing exceptional service is a top priority for us, and it's clear we missed the mark. Please be assured that your feedback is being taken seriously and because we're a dealership who cares, our Service Manager, Matthew Menendez would like to talk with you and at your convenience. He can be reached @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com

July 25, 2024

Dealership Rating
Employee Rating

Took us in on time. Was very friendly and attentive! Always a please to take our cars in. More

by evelyncastillon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy knowing Anthony took amazing care of your during your visit.

July 20, 2024

Dealership Rating
Employee Rating

Anthony was very nice and helpful. The wait time wasn’t long. The lady at pick up was very nice as well. More

by Lorenagodinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota service center and delighted knowing the team took wonderful care of you and your auto care needs.

July 06, 2024

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Employee Rating

The service personnel did a great job of explaining the work that was done and the service that would need to be done in the future. More

by Robert Seals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agustin Jauregui

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Jul 08, 2024

Longo Toyota responded

Thank you for allowing us to serve you and we're honored to have been selected to handle your auto care needs. Team Longo Toyota

May 08, 2024

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Employee Rating

All staffs are very nice to customers and service is very quick. I will trust this dealer. More

by wleefamily
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Longo Toyota responded

Thank you for coming to Longo Toyota for your auto care needs.

April 10, 2024

Dealership Rating
Employee Rating

Been going to this dealership for few years. Usually they have very good costumer service. But today individuals who are on duty are not up to their work. Lack of enthusiasm from concierge up More

by eybondoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 11, 2024

Longo Toyota responded

Thank you for talking with our Service Manager, Danny Guerrero today April 11, 2024 about your recent experience. We really do appreciate your viewpoint and caring enough about our company to help us improve our guests overall experience. Team Longo

February 11, 2024

Dealership Rating
Employee Rating

Anthony was my mechanic advisor and took excellent care of me!! Kudos Anthony excellent service More

by armandmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2024

Longo Toyota responded

Thank you for the 5 STAR DealerRater review about your visit to Longo. Have a wonderful week and hurry back - Team Longo

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