Anthony Smith

The dealer has lots of cars to choose. I felt like they just want to sell cars and not care so much about customer experiences. My car was delivered as a rush, the sale person setup the I felt like they just want to sell cars and not care so much about customer experiences. My car was delivered as a rush, the sale person setup the car to my phone and that was it. Not showing anything about the car, functions, how the buttons work. When I came back the next day (Monday) to pay for the car, I asked for it be checked on tires balance and alignment because it vibrates at higher speed. The wonderful service man, James took it in, but it took about 3 hours to be looked at. James acted like they were doing a favor by asking me if I had an appointment, of course not, the car is new and less than 2 days purchased and hasn't finalized payment and already had problem, but that's fine and I expected it, once you bought it, it's my problem, not the dealer's problem. Neither the sale man nor James know how to turn off lane assist function in the car, James acted like it's a safety feature of Toyota and that it couldn't turn off and asked me to call Toyota for help. I hope the dealer could train their sale persons/servicemen better so they know toyota cars more and new car delivery should be explained throughly so customers at least know the car and be excited at the moment instead of going home and look up the manual themselves on how the functions work. Other than that, I like the dealer. More

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Michael was wonderful to work with! Very personable and I didn't feel pressured during the car buying experience, which is a breath of fresh air as it can be stressful! I felt well ta Very personable and I didn't feel pressured during the car buying experience, which is a breath of fresh air as it can be stressful! I felt well taken care of, listened to, and understood. So often women are talked down to in the car buying process and he treated me with respect and acknowledged my knowledge in what I was looking for. The dealership was also great! Clean and welcoming. Everyone was kind and so helpful! I was at ease the entire time I was there! More

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The facility is very clean and has some amenities, including a play area for kids and snacks since the process naturally takes some time. Staff was helpful, negotiated the price of the used vehicle re including a play area for kids and snacks since the process naturally takes some time. Staff was helpful, negotiated the price of the used vehicle reasonably, and was knowledgeable. Overall great experience. More

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The staff was helpful and informative at the time of purchase, and I feel like they priced the vehicle well. However, getting information or communication after the deal was made was quite difficult. Yo purchase, and I feel like they priced the vehicle well. However, getting information or communication after the deal was made was quite difficult. You can leave numerous voicemail messages, but no person will call you. Only text or email communication is what they offer. Only a switchboard receptionist answers a phone, but no salesman or office staff ever answers a phone or returns a phone call. This is the only reason they were not given a 5 star rating by us. More

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Welcoming, clean and accommodating. Salesman and finance man very pleasant to work with.. Efficiently took us through the process. Salesman and finance man very pleasant to work with.. Efficiently took us through the process. More

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Got a great deal on my 2025 Toyota Camry thanks to the outstanding team at Ed Martin. Anthony was more than patient while I contemplated my options of a new car. Thanks to him, Sam and Xavier, I am now a outstanding team at Ed Martin. Anthony was more than patient while I contemplated my options of a new car. Thanks to him, Sam and Xavier, I am now a happy Camry owner. Everyone I met was very friendly and more than helpful as I went through this process. The lounge area was a great place to hang out and get a hot coffee and snack while the finishing touches were added to the car. Excellent job, Ed Martin Toyota!! More

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Excellent experience at Ed Martin Toyota! Anthony Smith was professional, personable; made the process seamless. Anthony Smith was professional, personable; made the process seamless. More

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Anthony helped me and my wife get in a new tundra and helped us trade in our vehicle and the process went very smoothly and very nice guy to work with! helped us trade in our vehicle and the process went very smoothly and very nice guy to work with! More

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Very clen professional building. Anthony was great to work with and kept us well informed about the cars progress on being built in Japan's. Upon Anthony's medical absence, John Go Anthony was great to work with and kept us well informed about the cars progress on being built in Japan's. Upon Anthony's medical absence, John Goodpastor stepped in to get the cr bought and dlivered to us. Great experience with Joh as well! More

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It was very clean, friendly and we felt well taken care of. The service was thorough as far as answering all of our questions about our trade-in and the attention to detail with preparing our new vehicle f of. The service was thorough as far as answering all of our questions about our trade-in and the attention to detail with preparing our new vehicle for taking home. More

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