Anthony Rodriguez

This dealership is horrible. They do their salesmanship pitch and act so customer focused when they are selling you a car, but they are not for the customer. They are quick to up They do their salesmanship pitch and act so customer focused when they are selling you a car, but they are not for the customer. They are quick to up-sell you everything from gap insurance to an extended warranty plan but have every excuse when you take your car and tell them the warranty contract covers bumper to bumper. Without seeing our car, the service person said the issues at hand may not be covered and we would have to pay $230 separate diagnostic fee for each issue we identified and there are three issues: power seats not moving forward or back, AC not working at times unless I restart the vehicle, and my computer monitor went completely black one day last week as I was driving. We paid $2499 for extended warranty, bought the car here, have brought it in for service here, purchased tires here, brakes, etc. I was over-charged for an oil change at $150 on 3/15/24. When the vehicle was a couple months old, the battery died, and the dealer was quick to want to sell us a new battery - Batteries are covered for 36 months. They also wanted to sell us brakes at a couple months old which of course we didn't get because we didn't need them. These people are the worse. Consumers beware. More

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I was treated horrible, was given a quote on the work and it was not true. I purchased a 2017 kia .and because i never did a oil change with kia i used my mechanic they denied me help and discounts with my 3 it was not true. I purchased a 2017 kia .and because i never did a oil change with kia i used my mechanic they denied me help and discounts with my 3000 bill. They judge me over it. and at the end told me i needed a new engine my new bill was 12000 for a new engine. I had to pick up my car and take it to get worked on somewhere else. If you go to them for service and oil changes they help you. they treat you kindly ad fix your car.. I'm sorry for going to get my oil change at a mechanic that charges me 60$ verses paying 100$ at kia. It's been the worse stressful experience. More

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