Anthony Proano

I have sent my complaint concerning my experience with milwaukee ford and customer service. My score is just an example of how poor the service was. I hope in the near future ford will carefully examine t milwaukee ford and customer service. My score is just an example of how poor the service was. I hope in the near future ford will carefully examine their staff and management for future customer care. One notation, cell phones should not be allowed during working conditions it shows poor work ethics. More

by timothy.biggers Verified Customer Verified Customer

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We have been using lake Ford to service or vehicles. For a while now they have been doing an outstanding job.I just want to say thank you For a while now they have been doing an outstanding job.I just want to say thank you More

by T.winters Verified Customer Verified Customer

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Anthony was very helpful with my service needs and the fact that I could have the car picked up and delivered back was tremendous. fact that I could have the car picked up and delivered back was tremendous. More

by oldmanskater Verified Customer Verified Customer

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They completed the wheel alignment in less time than quoted and at a fair price. quoted and at a fair price. More

by ssalewski4 Verified Customer Verified Customer

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He is a liar and a scammer he also damaged my car and refused to give me the president's contact information refused to give me the president's contact information More

by Alex Verified Customer Verified Customer

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Was quoted $8 per keyfob battery change, 2 fobs, so $16, and charged over $50!! Ridiculous, never returning to Lake Ford again! and charged over $50!! Ridiculous, never returning to Lake Ford again! More

by tina.maichle Verified Customer Verified Customer

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The service manager was rude, belligerent, and microaggressive. She was not going to do service on my vehicle including a recall. Anthony became very defensive after I questioned him about fees I microaggressive. She was not going to do service on my vehicle including a recall. Anthony became very defensive after I questioned him about fees I would incur on the service of my leased F150. I ended up paying over $300. I did elevate my concerns to the general manager, who was compassionate and professional. I sincerely thank him. After having over 4 or 5 F150 trucks, this truck is not of the quality of my previous trucks. Even though maintenance was done on this truck, it still doesn’t drive correctly. This truck has been a tremendous disappointment. WE have been loyal Ford vehicles owners for decades; it sad the same loyalty is not reciprocated to your customers. More

by Rev. Martinelli Verified Customer Verified Customer

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Took a week to get my car fixed. The cost was very expensive and then I was charged 3% for using my credit card. The cost was very expensive and then I was charged 3% for using my credit card. More

by KNADOLSKI62Y Verified Customer Verified Customer

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Very nice and very good job on the job you did and the way you handled it way you handled it More

by scottebelongia Verified Customer Verified Customer

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I was contacted regarding an update to the software in my 2020 F150. The tech came out to my house to do the update which was fantastic! Saved me the time and inconvenience of having to bring my truck back 2020 F150. The tech came out to my house to do the update which was fantastic! Saved me the time and inconvenience of having to bring my truck back to the dealership. More

by idealmd Verified Customer Verified Customer

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