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Anthony Palermo
Anthony Palermo at Criswell Nissan
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Anthony Palermo

Pre-Owned Sales Consultant apalermo@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.2
5 Reviews

Pre-Owned Sales Consultant (301) 825-5993 apalermo@criswellauto.com

4.2

5 Reviews

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5 Reviews of Anthony Palermo

October 04, 2024

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Employee Rating

Excellent customer service. An amazing experience. Truly. They do what they must to get you what you want. More

by nakiabrown603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira, Enrique Sotelo, Ashanti Shackleford

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Oct 07, 2024

Criswell Nissan responded

We're happy to see you enjoyed a positive experience at Criswell! Our top notch team is here to help with any of your automotive needs, and we hope to be of service to you in the future.

May 23, 2024

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Employee Rating

Sean and Krystie are amazing! Love them and they’re very kind and friendly. Thanks guys you really proved that good customer service goes a long way. We love our new car me and my More

by stephenmclean284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira, Sean Nazemian

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May 28, 2024

Criswell Nissan responded

Thanks for choosing Criswell! Our team is here to help and looks forward to the next opportunity to work with you.

May 04, 2024

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Employee Rating

It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wayne Crabbe, Edwin Hernandez, Rubin Ferreira, Enrique Sotelo, Eric Engram, Ashanti Shackleford, Sean Nazemian , Steve Maroney, Hommy Rivera

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May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

April 21, 2024

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Employee Rating

Great customer service and the labor was amazing too! Thank you so much for your service! More

by BAWACK2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ericka Escobar

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Apr 23, 2024

Criswell Nissan responded

It's our goal to offer an overall outstanding service event, and it's great to see you were satisfied with your experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

February 12, 2024

Dealership Rating
Employee Rating

I had been coming to this place for a long time, and they never let me down. Good customer, makes very easy to do business. The strategic situation to drive over there is also easy and good to park. More

by Addie Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe, Al Ransome, Edwin Hernandez, Ericka Escobar, Elizabeth Velasquez , James Cook III, Mark Erbling, Steve Maroney, Khristye Zang

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Feb 13, 2024

Criswell Nissan responded

Thank you for sharing this high star rating! We hope to be of service to you in the future.

Feb 13, 2024

Addie Perez responded

It is true and same as I confront bad service, I proud good service. I wish that people before damaging business reputation and capacity to have jobs think and find if the bad customer it is because they just do not understand how stuff works or rules and procedures. Guys you are wonderful.

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