Anthony Mazza

The best experience! Brian went above and beyond to find exactly what we were looking for. Everyone was helpful, welcoming and friendly. Will be purchasing another vehicl Brian went above and beyond to find exactly what we were looking for. Everyone was helpful, welcoming and friendly. Will be purchasing another vehicle very soon! More

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Tony responded, he assured me that our transaction would take time, he emailed me the form to start the process the next day. I check the website often to see the status. .As promised this takes time. take time, he emailed me the form to start the process the next day. I check the website often to see the status. .As promised this takes time. More

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Brian was fantastic to work with. He was very helpful through the entire process. His integrity sets Suburban Ford of Troy apart from competitors. He was very helpful through the entire process. His integrity sets Suburban Ford of Troy apart from competitors. More

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Worse post sales services ever. I bough my car a 2016 Lincoln Navigator on February 17 of 2024. 3 days later the car suddenly stop working I try to call never pick up the phone. I bough my car a 2016 Lincoln Navigator on February 17 of 2024. 3 days later the car suddenly stop working I try to call never pick up the phone. Also they force you to buy their Powertrain Extent guarantee by LYING and saying the bank is the one who force to purchase the extended powertrain guarantee. I got a call from the bank today and they said their isn't such thing. I took the car to a dealership here on Columbus Ohio and repair the car cost almost the same price tha they were selling it for. Last they took 2 weeks to send the owners tittle to my home address. WORSE DEALERSHIP EVER!!! THEY LIE TO MAKE YOU BUY THEIR POWERTRAIN AND ALSO LIE ABOUT THE SHAPE OF THE CAR. ON TOP OF THAT THEY DO NOT ANSWER THEIR PHONES More

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Mark Lange, General Manager, and his team provided exemplary customer service in my recent lease buyout & warranty repair issue. Response was impressively prompt, professional & personable. Would high exemplary customer service in my recent lease buyout & warranty repair issue. Response was impressively prompt, professional & personable. Would highly recommend Suburban Ford of Troy & will continue to utilize their service department for future repairs on my beloved (but sadly discontinued) Ford Fusion. More

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