Anthony Ferreira
Anthony Ferreira at Audi Burlington
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Anthony Ferreira

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Anthony Ferreira

November 30, 2024

Dealership Rating
Employee Rating

Very honest people and great service. I would recommend this place for honest service. Highly recommended More

by bryanlombardo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Audi Burlington responded

Bryan, thank you for recommending Audi Burlington! We're glad to hear that our team provided honest and great service. We appreciate your support!

November 30, 2024

Dealership Rating
Employee Rating

Anthony worked with me during my visit for service and was professional, courteous and a pleasure to deal with More

by CJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Audi Burlington responded

We're delighted to hear that Anthony provided you with such a professional and pleasant experience at Audi Burlington. Thank you for sharing your positive feedback!

November 27, 2024

Dealership Rating
Employee Rating

I was quoted ridiculously high cost nearly $6000 for the diagnostic and repairs. I asked what parts I needed and it was only one part A steering column $4100 they wanted and I was able to find it online fro More

by Stephen
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dat Nguyen never responded to my email

Dec 02, 2024

Audi Burlington responded

Hi Stephen, we previously extended an offer to match the price of the part you located from another source. It is important to note that most online listings for parts do not include shipping costs or additional fees. Our offer remains available to you should you decide to proceed. Please feel free to reach out if you have any further inquiries. Thank you, Matthew Brickey - Service Manager - mbrickey@herbchambers.com

November 24, 2024

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Employee Rating

They are always willing to go above and beyond, very polite and timely with their service. More

by Car girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Audi Burlington responded

This is great to hear. Thank you! - Audi Burlington

November 16, 2024

Dealership Rating
Employee Rating

Best service department going always going the extra mile service advisor knowing and helpful tech team experts More

by bellbr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur , Service guy that coordinated delivery of serviced vehicle

Nov 18, 2024

Audi Burlington responded

We're delighted to hear that our service department at Audi Burlington exceeds your expectations! Our team takes pride in going the extra mile and providing expert assistance. Thank you for sharing your experience with us!

November 16, 2024

Dealership Rating
Employee Rating

Excellent service, as I've come to expect. On time and everything was explained to me. More

by Kristina C
Recommend Dealer
Yes
Nov 18, 2024

Audi Burlington responded

Kristina, thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind comments and look forward to seeing you again next time!

November 15, 2024

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Employee Rating

My service advisor, Anthony, was excellent! He was knowledgeable, listened to my needs, and provided me with information I needed. More

by Naj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Audi Burlington responded

Hi Naj, we're delighted to hear that Anthony provided you with excellent service at Audi Burlington! Our team is committed to meeting your needs and ensuring a positive experience. Thank you for sharing your feedback! Safe travels!

November 14, 2024

Dealership Rating
Employee Rating

Anthony in the service department has always been the best person I have ever worked with. He is responsive and a very professional person. More

by ruthbender20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Audi Burlington responded

Ruth, we're delighted to hear that Anthony has provided you with such excellent service at Audi Burlington. Thank you for sharing your positive experience!

November 12, 2024

Dealership Rating
Employee Rating

Audi Burlington is a great dealership. Communication is clear and concise, the staff is friendly and accommodating, and the technicians are skilled and knowledgeable. Overall great service More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Audi Burlington responded

Tim, thank you for the fantastic feedback! We're delighted to hear that our team at Audi Burlington provides clear communication and excellent service. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

Dealership Rating
Employee Rating

My initial opinion of the dealership was mediocre. I felt like I was mislead from sales and parts. My car has been in for significant repairs twice since I bought it in August 2024. That being said wh More

by Steve Blasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Audi Burlington responded

Steve, thank you for sharing your experience with us at Audi Burlington. We're glad to hear that Tony provided outstanding service and made a positive impact on your visit. Your feedback is valuable, and we appreciate the recommendation!

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