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Anthony Farrugia

Overview Reviews (79) Inventory (373)

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Anthony Farrugia

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Anthony Farrugia

Used Car Manager

Northstar Kia

61-07 Northern Blvd
Woodside, NY 11377

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4.6

79 Reviews

Overview Reviews (79) Inventory (373)

Dealership Experience

10 yrs, 1 mo

Specialties & Trainings

Excellent Customer Service

Kia Certified

4.6

79 Reviews

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79 Reviews of Anthony Farrugia

January 03, 2025

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Employee Rating

There’s not enough word count to tell u my experience. Not happy. Customer service not good from the entrance to the end Not happy. Customer service not good from the entrance to the end More

by DEEPLACE4U

Verified Customer

Sales Price Transparency

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Recommend Dealer

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Jan 03, 2025 -

Northstar Kia responded

Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet expectations. We take your concerns seriously, and we want to ensure we address any issues you encountered. Please reach out to us directly at Bsingh@northstarkia.com so we can understand what happened and work to make things right. Your satisfaction is important to us, and we’d appreciate the opportunity to improve.

December 31, 2024

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Employee Rating

Scam artists. They force you to buy a $2000 Dent Insurance or they would not sell you their car They force you to buy a $2000 Dent Insurance or they would not sell you their car More

by premierpsm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 31, 2024 -

Northstar Kia responded

Thank you for sharing your experience. We understand your concerns and apologize for any frustration. Our goal is to provide transparent and fair service to all customers. If you have any further questions or would like to discuss this matter, please don't hesitate to reach out directly at Bsingh@Northstarkia.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

December 31, 2024

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Employee Rating

Great service always very honest they go beond for there customers and we appreciate the car washes and the coffee and snacks customers and we appreciate the car washes and the coffee and snacks More

by Micheal battle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Moon Lee, Shaun Jones, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta, Oscar De Jesus, Ali Alvino

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Dec 31, 2024 -

Northstar Kia responded

Thank you for your kind words! We're so happy to hear that you've had great experiences with us and appreciate the extra touches like car washes, coffee, and snacks. We're committed to going above and beyond for our customers and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

December 21, 2024

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Employee Rating

Worst Dealership I know. Sold me a 'Dent repair' insurance. If I didn't pay $1995 for it, they wouldn't sellne the car Sold me a 'Dent repair' insurance. If I didn't pay $1995 for it, they wouldn't sellne the car More

by premierpsm

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Dec 22, 2024 -

Northstar Kia responded

We're sorry to hear about your experience. We take concerns like this seriously and would appreciate the opportunity to address this matter. Please contact us at Bsingh@Northstarkia.com so we can assist further. Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 19, 2024

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Employee Rating

Great customer service. Very knowledgeable about cars and gave recommendable suggestion in the car industry. Very knowledgeable about cars and gave recommendable suggestion in the car industry. More

by LSANCHEZ7487

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Dec 20, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re glad to hear that our team’s knowledge and recommendations helped you. We appreciate your kind words and look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 https://www.northstarkiany.com/

December 13, 2024

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Simple and to the point. .I was pleased with how I was treated. I highly recommend this team .I was pleased with how I was treated. I highly recommend this team More

by gusdemetriou

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shaun Jones, Jordana Soleimani

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Dec 14, 2024 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear you were pleased with how you were treated. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 07, 2024

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Employee Rating

They dont work with a sense of purpose and urgency! !! Trash Basura!!!! Its been almost 3 weeks and i still don't have my car!!!!! 10 out of 10 WOULD NOT RECOMMEND!!!!! !! Trash Basura!!!! Its been almost 3 weeks and i still don't have my car!!!!! 10 out of 10 WOULD NOT RECOMMEND!!!!! More

by MATTHEWCORREIA2011

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Orlando White, Tyler Moore II

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Dec 08, 2024 -

Northstar Kia responded

Hi, I'm really sorry to hear about your frustrating experience. It's never our intention to cause delays or make our customers feel unsupported. I understand how important it is to have clear communication and timely service, and I apologize for the inconvenience this has caused you. If you haven't already, I recommend reaching out to the dealership directly to discuss your concerns and see how they can resolve the issue. Thank you for sharing your feedback.

November 14, 2024

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Employee Rating

I like excellent attention. Clean and very friendly. Kia is very good. I recommend it was fast and efficient. Clean and very friendly. Kia is very good. I recommend it was fast and efficient. More

by jannet1061

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Valencia, Mike Annabi, Gabriel Lugo

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November 12, 2024

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Employee Rating

Great customer service attended all my needs and answered all my questions Rubin and his team made The overall process easy and smooth answered all my questions Rubin and his team made The overall process easy and smooth More

by MEL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Mike Annabi, Heaven Adams, Ludys Acosta, Syed Rizvi, Syed Rizvi, Ali Alvino , Keilee Arroyo, Andrea Gil, Rubin Rosales

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October 25, 2024

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Employee Rating

Everyone at Northstar Kia in Woodside Queens, NY — ESPECIALLY JORDANA — helped me out by getting the car of my dreams. Super helpful. Super wonderful and professional. ESPECIALLY JORDANA — helped me out by getting the car of my dreams. Super helpful. Super wonderful and professional. More

by CHRISJMINARD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Curry, Moon Lee, Shaun Jones, Tyler Moore II, Josue Dongakedi, Mike Annabi, Heaven Adams, Ludys Acosta , Andrea Gil, Jordana Sulimani

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