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Anthony Cox
Anthony Cox at Marlow Ford
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Anthony Cox

Service Manager

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Anthony Cox

October 09, 2024

Dealership Rating
Employee Rating

Marlow of Luray has the greatest service team. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. More

by James Holsinger, Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway , J. Comer

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Oct 10, 2024

Marlow Ford responded

Thank you so much for your fantastic review! We're beyond grateful that you've entrusted Marlow Ford of Luray with your remarkable range of vehicles, from your 1980 F350 rollback and 1970 fastback Mustang to your newer autos. It means the world to us to hear that our service team has earned your highest recommendation. We strive to provide seamless and expert care for every vehicle that comes through our doors, and knowing that we've met your expectations is incredibly rewarding. We look forward to continuing to offer top-rated service for your collection and appreciate your trust in us! Thank you again!

August 08, 2024

Dealership Rating
Employee Rating

Always great service and with a smile! Have been getting our trucks servied at Marlow for years and have purchased new from them as well. More

by patti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

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Aug 09, 2024

Marlow Ford responded

Thank you for the five-stars! We love shining those smiles throughout the day because we show how much we care about you! Have a fantastic summer!

June 09, 2024

Dealership Rating
Employee Rating

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service. More

by lbbaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway

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Jun 10, 2024

Marlow Ford responded

Thank you for the review! I'm happy that our service was great and has always been satisfying for you. I look forward to making our service improve the longer you stay with us. Have a wonderful day!

June 04, 2024

Dealership Rating
Employee Rating

The customer service at Marlow is top notch! I’m never disappointed! Thanks to everyone there!!!! More

by Karla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway

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Jun 05, 2024

Marlow Ford responded

Thank you Karla for your review! It warms my heart that you found our service so satisfactory! All those exclamation points are making the point clear -- you love us, and we appreciate you. Have a wonderful day, and we'll see you soon!!

June 01, 2024

Dealership Rating
Employee Rating

Nice people, do good job getting me in ,They keep me up dating o. Recalls More

by gregmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway

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Jun 03, 2024

Marlow Ford responded

Thank you for your ratings! I'm so excited you found everyone friendly and transparent. Those are our goals---serving your needs and keeping your vehicle healthy on the road. Have an amazing day!

May 13, 2024

Dealership Rating
Employee Rating

Very knowledgeable, great service and Nice waiting room. Always answer the phone with a friendly voice. More

by OFFICE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway , JW Painter

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May 13, 2024

Marlow Ford responded

We love friendly!! Thank you so much for the five stars! I'm sure the group will outshine their last performance when we see you next time!

May 03, 2024

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Employee Rating

We have dealt with Marlow in Luray several times and have been very pleased with their attention, integrity and promptness to answer all of our questions. We recommend them to everyone. More

by LDAVIS181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway , Emma, JW

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May 07, 2024

Marlow Ford responded

Thank you, LDAVIS181! We're thrilled to hear that you've had consistently positive experiences with us at Marlow in Luray. Your recommendation means a lot to us, and we're always here to help with any questions you may have. Looking forward to serving you again in the future!

April 24, 2024

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Employee Rating

Professional environment willing to help and listen to what you're trying to explain to About your problem and find solutions Thanks Luray Marlow More

by rdinges16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway

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Apr 24, 2024

Marlow Ford responded

We're glad to hear about your positive experience at Luray Marlow! Providing a professional environment where our customers feel heard and supported is essential to us. It's great to know that our team was attentive to your needs and worked with you to find solutions. If there's anything else we can assist you with, please don't hesitate to reach out.

April 12, 2024

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Employee Rating

Marlow Ford has always been great to work with. They make sure all your issues get taken care of right away. More

by WOLVERINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway

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Apr 15, 2024

Marlow Ford responded

Thank you for your feedback, Wolverines! We're delighted to hear that you've consistently had a positive experience with us at Marlow Ford. Customer satisfaction is our top priority, and we're always here to promptly address any concerns you may have. We appreciate your continued support and look forward to serving you in the future!

March 17, 2024

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Employee Rating

They do good work but they have been told ever time they work on my vehicles to call when done but they don’t and say they do More

by ohenry057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer, Virginia Ridgeway

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Mar 18, 2024

Marlow Ford responded

We appreciate your feedback and apologize for any inconvenience caused by our communication process. We'll address this internally to ensure that we improve our follow-up procedures. Thank you for bringing this to our attention.

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