The service was reasonably quick.
People were pleasant. During the tire change I discovered when I got home that they left one of the valve stem caps off.
People were pleasant. During the tire change I discovered when I got home that they left one of the valve stem caps off.
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by guitarsb
Verified Customer
Verified Customer
Service Price Transparency
Nov 23, 2024 -
Tim Moran Hyundai responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Guy Foster
Service Manager
GFoster@Goschmail.com
Travis Owen’s was absolutely amazing between him and Theo
they did everything to get me into my brand new car. They were friendly and kind to explain everything along the way. I will definitely be sending fa
they did everything to get me into my brand new car. They were friendly and kind to explain everything along the way. I will definitely be sending family and friends this way. Thank you all so much for everything!
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by Sheryl
Nov 11, 2024 -
Tim Moran Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sheryl, and we look forward to working with you again.
Marcos Morales
General Sales Manager
mamorales@goschmail.com
Anthony who checked me in provided good customer
service. I am very happy with the service.
service. I am very happy with the service.
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by milesrick7949
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Tim Moran Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony was our team, and we look forward to working with you again.
Guy Foster
Service Manager
GFoster@Goschmail.com
10/10 guy you guys have on the floor.
Helped me out with every worry I had!
Helped me out with every worry I had!
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by Alohan96
Service Price Transparency
Nov 04, 2024 -
Tim Moran Hyundai responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Guy Foster
Service Manager
GFoster@Goschmail.com
While my car was ultimately fixed, and the service itself
successful, my low evaluation is due to poor communication. It was very challenging to get in touch with my service advisor, which meant I had to mak
successful, my low evaluation is due to poor communication. It was very challenging to get in touch with my service advisor, which meant I had to make multiple calls, leave voicemails, and eventually rely on the receptionist for updates. After experiencing these difficulties, I decided to wait in the lobby and work remotely. Fortunately, they have good internet and a suitable workspace for a laptop, which made this a better experience.
If you have the ability to wait for your car at the dealership, this may be an option for you. However, based on my experience, I will not use them again for service.
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by gdavidson802
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Tim Moran Hyundai responded
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.
Danny Meraz
General Manager
DMeraz@goschmail.com
Nov 01, 2024 -
gdavidson802 responded
Happy to share my thoughts with you Danny. I will reach out privately.
Thank you Anthony for finally getting my replacement part
put on my car. I really appreciate the help.
put on my car. I really appreciate the help.
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by christensen_pete
Verified Customer
Verified Customer
Oct 28, 2024 -
Tim Moran Hyundai responded
Pete, Thanks for sharing about your experience with Tim Moran Hyundai. Anthony and our team appreciate your business and hope to see you again soon!
Guy Foster
Service Manager
GFoster@Goschmail.com
Service was fast and Anthony was very professional and
helpful. Thank you for the great experience
helpful. Thank you for the great experience
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by amberbusic2121
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Tim Moran Hyundai responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Amber, and it's great to hear about your excellent experience here at Tim Moran Hyundai.
Guy Foster
Service Manager
GFoster@Goschmail.com
Anthony is the best at taking care of any problems that I
may have. He is decisive and professional. He’s one of the main reasons we continue with Tim Moran!
may have. He is decisive and professional. He’s one of the main reasons we continue with Tim Moran!
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by pabstreet
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2024 -
Tim Moran Hyundai responded
Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim Moran Hyundai.
Guy Foster
Service Manager
GFoster@Goschmail.com
Great service fast friendly no pressure to get extra
stuff done Anthony is a great advisor
stuff done Anthony is a great advisor
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by hunnychris2003
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Tim Moran Hyundai responded
Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!
Guy Foster
Service Manager
GFoster@Goschmail.com
Dependable professional customer service, consistent with
positive attitude and smiles. Always a pleasure to take the care in for routine maintenance, and more.
positive attitude and smiles. Always a pleasure to take the care in for routine maintenance, and more.
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by Stephen B.
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Tim Moran Hyundai responded
Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
Guy Foster
Service Manager
GFoster@Goschmail.com
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