Anthony Birdsong
Anthony Birdsong at Hampstead Pre-Owned

Anthony Birdsong | Page 5

Sales

Hampstead Pre-Owned

1111 S Main St
Hampstead, MD 21074

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3.9
89 Reviews
3.9

89 Reviews

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89 Reviews of Anthony Birdsong

December 26, 2023

Dealership Rating
Employee Rating

They were fast courteous and kind I really got the Royal treatment and Mo I love working with her And I look forward to bringing my kids so they can have a place they can trust thumbs up to the whole team👍 More

by howard.dwight1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I don't remember all of there names but do remember Mo and her son..

December 20, 2023

Dealership Rating
Employee Rating

Friendly, not pushy, great selection of cars I am very happy with Hampstead Pre Owned More

by Cas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hope Glen

December 19, 2023

Dealership Rating
Employee Rating

Customer friendly environment, good service and selection of cars,overall great experience. I highly recommend More

by tarikmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 13, 2023

Dealership Rating
Employee Rating

Alejandra was excellent! The whole team at Hampstead Pre owned was amazing! They worked super hard to get me into the car I wanted and I’m so happy with my new used Ford Esca More

by aogle83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandra

December 05, 2023

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a car from Hampstead Pre-Owned, and I must say that my experience was nothing short of exceptional. From the moment I walked into the showroom to the moment I d More

by BrianW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Terrible customer service, they are scammers! They advertise a price on line, and put another price on the paper work and did not even bother to explain why the car price changed, only until I as More

by serosales82
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 05, 2023

Hampstead Pre-Owned responded

Thank you for bringing your concerns to our attention, and we sincerely apologize for any frustration you've experienced. We take customer feedback seriously, and we're committed to addressing your issues promptly. We understand the importance of transparency in the car-buying process, and it's disheartening to hear that you felt misled. We acknowledge the discrepancy in pricing and the lack of initial communication regarding the financing process. We apologize for any confusion caused and are actively working to ensure that our staff provides clear and accurate information to all our customers. Regarding the car's history, we are concerned to learn about the discrepancies between the Carfax report and the condition you observed. Unfortunately, if the Carfax does not report an accident we have no way to confirm it was prior to us purchasing the vehicle. We value your feedback and would like the opportunity to address your specific concerns directly. Please contact our customer service department at 443-605-4902.

December 01, 2023

Dealership Rating
Employee Rating

The entire team was just so courteous. Wes was such a joy to work with. He was very patient and encouraged us to check out the vehicle as many times as it took us to feel comfortable. I wo More

by iadamshu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes

November 28, 2023

Dealership Rating
Employee Rating

Everything went smooth the salesman polite and helpful. Sales team made suggestions that saved money. More

by gley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

November 24, 2023

Dealership Rating
Employee Rating

Fantastic experience! Had a great selection of cars to choose. Loved the price and service! They even fixed minor scratches and dings. Will definitely use HPO again! More

by Steve Whisler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

My salesperson Raquel was great. The experience was smooth and I am so happy with the car I got. I had a list of wants and I got everything I wanted within my budget. Additionally wh More

by Sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raquel

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