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Anthony Baca

Overview Reviews (212)

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Anthony Baca

Anthony Baca | Page 18

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9

212 Reviews

Overview Reviews (212)

Dealership Experience

7 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English

4.9

212 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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212 Reviews of Anthony Baca

October 12, 2023

Dealership Rating

Employee Rating

Thanks for the excellent service and on top of that they did an excellent job washing my car did an excellent job washing my car More

by Thom

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2023 -

Lexus of Santa Fe responded

You're very welcome! It's great to hear that you received excellent service and that we went the extra mile by doing an excellent job washing your car. Thanks for sharing your positive experience!

October 11, 2023

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Employee Rating

Very professional, trustworthy and pleasant. I always have a great experience with the service department there. I always have a great experience with the service department there. More

by mazzlev46

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Oct 13, 2023 -

Lexus of Santa Fe responded

We appreciate your feedback! It's wonderful to hear that you find our service department very professional, trustworthy, and pleasant. Your satisfaction is important to us, and we're dedicated to providing you with a great experience every time. Thank you for choosing us!

October 06, 2023

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Employee Rating

Clean dealership. Service people explained things well and informed me of the next steps. They also gave me advice on the existing scratches on my car. Shuttle servic Service people explained things well and informed me of the next steps. They also gave me advice on the existing scratches on my car. Shuttle service to plaza was excellent. More

by Ed

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald and Sean

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Oct 06, 2023 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Oct 06, 2023 -

Ed responded

Thank you.

October 04, 2023

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Employee Rating

They are very prompt with getting your car back to you after servicing it. The salesperson,Chris,that helped us was very knowledgeable. We just bought our fifth Lexus from this dealership. after servicing it. The salesperson,Chris,that helped us was very knowledgeable. We just bought our fifth Lexus from this dealership. More

by sm254r

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris J Ortega

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Oct 05, 2023 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Chris provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 01, 2023

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Employee Rating

Fast, friendly service, attention to detail. Complimentary wash/vaccum, and loaner car that I did not want to return as it was fancy, lol. Complimentary wash/vaccum, and loaner car that I did not want to return as it was fancy, lol. More

by SHOGUN

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2023 -

Lexus of Santa Fe responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 29, 2023

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Employee Rating

Got my car right in. No charge for replacing the key fob batteries. No reprogramming needed. No charge for replacing the key fob batteries. No reprogramming needed. More

by magpie.byte-0r

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Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2023 -

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

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Employee Rating

Best service techs I’ve ever dealt with. I was stranded 100 miles from them and Lexus got me to the dealership and the service technicians got me done fast. Very friendly and accommodating. I was stranded 100 miles from them and Lexus got me to the dealership and the service technicians got me done fast. Very friendly and accommodating. I can’t thank them enough. More

by Heatherfinch84

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 03, 2023 -

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

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Our service advisor Brandon always takes care of the car and us and keeps us up dated and us and keeps us up dated More

by Richard McCall

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Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Sep 29, 2023 -

Lexus of Santa Fe responded

We are excited that Brandon provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 25, 2023

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Prompt and competent service representative. I felt that I wasn’t wasting my time with his understanding of the situation. I’m totally satisfied with the work and service representative Ron. Tha I felt that I wasn’t wasting my time with his understanding of the situation. I’m totally satisfied with the work and service representative Ron. Thank you More

by danmiller45

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Ron

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Sep 26, 2023 -

Lexus of Santa Fe responded

We are thrilled that Ron provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 23, 2023

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Friendly, professional service. Liked the video that was sent showing the undercarriage. Service completed within the promised time. Liked the video that was sent showing the undercarriage. Service completed within the promised time. More

by cgerthe

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Gray

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Sep 26, 2023 -

Lexus of Santa Fe responded

Thank you for choosing Lexus of Santa Fe! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!