Anthony Baca
Anthony Baca at Lexus of Santa Fe

Anthony Baca | Page 15

Service Manager

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

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4.9
212 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

4.9

212 Reviews

Write a Review

212 Reviews of Anthony Baca

February 22, 2024

Dealership Rating
Employee Rating

I called Brandon Gray, my service representative, and he got my car in right away . My car was diagnosed and ready to go in such a short time. Brandon explained the problem, which turned out to be minor. Ha More

by Ljgd48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Gray

Feb 26, 2024

Lexus of Santa Fe responded

Thank you for sharing your positive experience with Brandon at Lexus of Santa Fe! It's wonderful to hear that Brandon provided excellent service and efficiently addressed the issue with your car. We appreciate your recommendation and are glad to know that you had a great experience at Lexus of Santa Fe. Safe travels, and thank you for choosing us!

February 03, 2024

Dealership Rating
Employee Rating

The service is great… they are knowledgeable, courteous and efficient. Provide explanations of what needs to be addressed. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Lexus of Santa Fe responded

We're delighted to hear that you've had a great experience with the dealership's service. Knowledgeable, courteous, and efficient service, along with clear explanations, contribute to customer satisfaction. Thank you for choosing our dealership, and we appreciate your positive review!

January 30, 2024

Dealership Rating
Employee Rating

Professional and reliable service. Parts delay created a one week delay in completion but Service Manager kept us well informed. More

by Darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald

Jan 31, 2024

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 20, 2024

Dealership Rating
Employee Rating

Lexus is the best and in Santa Fe I can always count on you guys and always do a great job More

by Sac3232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres

Jan 25, 2024

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Dealership Rating
Employee Rating

Professional dealership, employees, have been with them for several years. Always recommend their work to friends. More

by GMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Dealership Rating
Employee Rating

Service was impeccable. It was determined the “check engine” light was not due to any problems. I was not charged for the evaluation despite being provided with a loaner a More

by Judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Lexus of Santa Fe responded

We're delighted to hear that you experienced impeccable service! It's great that the "check engine" light issue was determined not to be due to any problems, and you were not charged for the evaluation. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 13, 2024

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Employee Rating

Very professional and thorough. Communicated regarding services being performed and gave a time estimate when services would be completed More

by Pioneer174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

Dealership Rating
Employee Rating

André was super super nice and efficient. You should give him a $50 an hour raise. More

by jetsetsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Andre provided nice and efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Dealership Rating
Employee Rating

Good service, but I had to wander around to find someone when I arrived after waiting in a deserted reception area ( except for another customer). Also, the snack area had no snacks despite what I was told More

by portman.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Lexus of Santa Fe responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 31, 2024

Lexus of Santa Fe responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Josh Welch General Manager jwelch@group1auto.com

January 06, 2024

Dealership Rating
Employee Rating

The dealership and its staff are very professional and the service department is a joy to work with. Very efficient, knowledgeable plus keeps you up to date. More

by Dudleyhafner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Lexus of Santa Fe responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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