Annie Thompson | Page 25

Complete trust in Dean Team service team Thank you Annie for your wonderful service. Annie is so friendly and responsive to the customer. She is very attentive and knowledgeable, and she co Thank you Annie for your wonderful service. Annie is so friendly and responsive to the customer. She is very attentive and knowledgeable, and she communicates very well with the customer. We are so grateful for the honest and reliable Dean Team service group. We know we can always count on them, no matter the size of our service need. We maintain multiple cars at this facility, and each time I go in, I can have a very productive conversation with them about our service goals. On our newer vehicle I appreciate their efficient, reliable service and advising. In addition to that, on our older vehicle, I especially appreciate their patient and competent troubleshooting. They really listen to the customer and understand how to work with the customer as part of the service team. We wouldn't service our vehicles anywhere else. More

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General maintenance and oil change. The service representative that assisted in my visit was Annie. I was promptly greeted in a friendly and professional manner. Annie went out of her The service representative that assisted in my visit was Annie. I was promptly greeted in a friendly and professional manner. Annie went out of her way to honor a commitment she made in an effort to maintain a good customer experience. I bought my Subaru from this dealership which was a pleasant experience and will continue to have my vehicle serviced by them. More

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Great service I was very pleased with the service that I received at Dean Team. My boyfriend got his car here and our car salesman Paul found him the exact car he w I was very pleased with the service that I received at Dean Team. My boyfriend got his car here and our car salesman Paul found him the exact car he wanted for the price we wanted to pay. So when it came time for me to get a car Paul worked with me to find me the car that I wanted, even though the car I wanted was hard to find. In the end he found me my car and I paid the price I wanted to. So over all I am very happy with the dealer. Also if you need to get any service done on your car Annie in the service department is the best. More

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Delighted with 5 used cars bought here in the last 24 years! Each car was thoroughly checked and in top shape. The one time there was a problem that was missed, they made it right with no questions asked. These Each car was thoroughly checked and in top shape. The one time there was a problem that was missed, they made it right with no questions asked. These people embody the ideals of honesty, integrety and excellence. I did not even consider looking anywhere else for the car I just helped my son purchase. I just called Paul Bierman - told him what I was looking for and he delivered! Annie Thompson and the whole service department are exceptional. The Dean Team truly understands the value of a long-term relationship with the customer! I'll be back! More

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Scott Roberts of Dean Team - King of VW Sales and Management We just purchased our 4th VW from Scott. My 5th VW!! We keep coming back because of excellent service, professionalism, and the most enjoyable exper We just purchased our 4th VW from Scott. My 5th VW!! We keep coming back because of excellent service, professionalism, and the most enjoyable experience in a car sale! Not many people can say how they enjoy buying and negotiating a new car purchase. We can!! Scott makes the transaction smooth, answers all questions, continues to communicate after the sale, and completely orientates one to their new vehicle. He is knowledgeable and trustworthy. It is a positive and pleasant transaction. We have had many autos in our lives but we keep coming back to Scott. Not only do I LOVE VW vehicles but the experience is so fun with Scott - we look forward to another purchase. We recommend the salesman and the dealership! More

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Awesome! =) Everyone who works here is amazing, thorough and professional. I am extremely lucky to have become intertwined with these individuals, they have me fo Everyone who works here is amazing, thorough and professional. I am extremely lucky to have become intertwined with these individuals, they have me for life! More

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My husband and I have bought from Dean Team Dealers before and have never had a bad experience. We went thinking we were going to buy a Forrester but I fell in love with the Outback. We are the owners before and have never had a bad experience. We went thinking we were going to buy a Forrester but I fell in love with the Outback. We are the owners of 6 Subaru's before this purchase and James told us some things about the Subaru we didn't know. He was very polite and knowledgeable. Annie was just as friendly and helpful as she has been in the past. Rick did a great job with the paper work. Once again a happy experience with Dean Team. James keep it up, you did a wonderful job ! Sincerely S. Buerk More

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I own a 2008 Subaru WRX and developed the clutch/brake bracket weld cracks that are well-documented in the enthusiast community. Many in the community are pessimistic with regards to the "dealer experienc bracket weld cracks that are well-documented in the enthusiast community. Many in the community are pessimistic with regards to the "dealer experience" in getting this issue resolved as Subaru of America has not yet issued a public statement or recall. However, Annie Thompson at Dean Team was prompt in addressing my concerns and had the cracked joints rewelded in cooperation with Subaru of America. It is worth noting that I am out of warranty. A crack redeveloped shortly after the initial repair due to a weld that was missed. Annie had the entire bracket seam rewelded at no cost to me. More

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