Annie Makerian
Annie Makerian at Van Nuys Chrysler Dodge Jeep Ram
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Annie Makerian

HR Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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1.8
5 Reviews
1.8

5 Reviews

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5 Reviews of Annie Makerian

December 09, 2024

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Employee Rating

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al More

by Prestige_710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 19, 2024

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Employee Rating

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on More

by Gaildale84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Gail, this feedback is quite concerning to receive, and we apologize for the issues you've encountered. This is not the level of communicative, accommodating service we strive for, and we want to address these concerns promptly to ensure you feel confident and safe in your vehicle. Our team will be in touch as soon as possible. Thank you for your patience and understanding.

November 16, 2024

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RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. More

by DAVIDCITRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

David, it's concerning to hear about your experience and the challenges you faced. We strive for customer satisfaction and apologize if we fell short in this instance. If there's anything further you'd like to discuss or any questions you have, please feel free to reach out. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Nov 24, 2024

DAVIDCITRONE responded

Hello Jonathan, RW VN CDJR is only concernd now that a settlement to avoid a major loss in court was tendered, literally on the courthouse steps. No attempt was ever made by RW VN CDJR to dismiss service workers who bold faced lied; about performing a serious test drive to determine the very real and dangerous problems easliy identified by the Simi Valley CDJR dealership techs and service reps (who were top notch and honest unlike RW VN CDRS's). No attempt was ever made to take back the vehicle and return my funds (despite complaints over a 2-year period). No contact from any Manager within the dealership was ever extended to my person, despite my many contacts with RW VN CDJR. No attempt to compensate me directly for my loses from RW VN CDJR, who instead chose to hid behind a litaney of denials and obfuscation. Until I am compensated directly by Russel Westbrook & VN CDJR persoanlly for some tens of thousands of dollars, for an accident involving this RW VN CDJR lemon, which only after a lawsuit that lasted over 2 years, was I absolved as the responsible party, due to multiple manufacturer defects and RW VN CDJR's inability to detect them and correct them despite numerous attempts, hence the $159,000 dollar settlement by CDJR Corp (FAC). If I was you Jonathan, I would come up with a 5 figure number to offer the abused and neglected party, however that would require Russell Westbrook himself and the VN CDJR dealership behaving like "Old Time" Americans and doing the right thing and making a seperate settlement offer to myself. I am not holding my breath, that any such renumeration will be forthcoming from Russell Westbrook or the dealership that carries his name. Until I am financailly compensated directly by RW VN CDJR, I will continue to use the internet as a bullhorn to stay away from all CDJR products & RW VN CDJR. In a word, this is how Russell Westbrook and VN CDJR treat returning clients (this Jeep Grand Cherokee was the 2nd $50K vehicle I purchased from the dealership within 4 years). That word is "Sucks!" Standing by for a cash offer from RW VN CDJR to make this right, or you can expect more of these "Reviews" of your crooked dealership. Go buy an Electric Vehicle from a manufacturer who actually cares about their clients and the enviroment. David Citrone U.S. Army & Desert Storm Veteran

September 22, 2024

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Employee Rating

Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied More

by rdiana089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service manager provided exceptional assistance at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your satisfaction with us!

February 21, 2024

Dealership Rating
Employee Rating

Do not purchase their oil change packages It is a scam. They say seven years fourteen oil change Two oil changes a year. That is a lie they're only allowing you to drive either seventy thousand miles or up More

by JHUTCHINGS7401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Badie Audish, Claudia Loredo, Elisa Zamora Villareal, Moe Saab, Mena Mansour, Jonathan Schwartz , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, They will scam you on your oil change package

Feb 27, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry for any confusion or inconvenience regarding our oil change package. We always aim for transparency and honesty in our services, so it's concerning to see that you are feeling misled. Your feedback is important as we strive to improve our customer service. If you'd like, please reach out directly so we can discuss this further and find a resolution together. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

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