Annette Viti
Annette Viti at Land Rover Naperville

Annette Viti

Marketing Assistant

Land Rover Naperville

1559 W Ogden Ave
Naperville, IL 60540

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9 Reviews
not yet
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9 Reviews

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9 Reviews of Annette Viti

March 20, 2023

Dealership Rating
Employee Rating

My Range Rover was serviced and I picked it up in January I am having issues again and had it towed there on 3/7/23. 2 WEEKS LATER 3/20/23 and still no response back from anyone regarding my vehicle. This is More

by JACQUIE SAAVEDRA
Recommend Dealer
No

Other Employees Tagged: Joe Quaranta , Joe Cotteleer, Tommy Pililimis, ERNIE, MATT,

Mar 24, 2023

Land Rover Naperville responded

We are reaching out to apologize for your unpleasant experience. It is disappointing to hear when we are striving to dedicate ourselves in making the service experience for every customer an enjoyable one. We appreciate the feedback and will make sure our service manager is aware of your experience if you didn’t have a chance to talk with him during your visit. If you wish to provide further feedback, please feel free to contact us at customerservice@patrickcars.com and provide us your full name, date of visit and best method of contact (if you wish to be contacted)

April 12, 2022

Dealership Rating
Employee Rating

Took in for service and a detail. When they pulled up I brought service advisor to my Range Rover Sport to show him some fresh damage that was done by the dealership. Service advisor More

by SteveP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 26, 2022

Land Rover Naperville responded

Thank you for contacting the Patrick Dealer Group Customer Relations Team. We appreciate your comments and would like to apologize for the circumstances that prompted your review, regarding your experience at Jaguar Land Rover of Naperville. Customer satisfaction is one of our top priorities. We will contact the dealer management team to advise them of your concern(s) and comments. Feel free to contact customerservice@patrickcars.com if you have any additional questions or concerns -The Patrick Dealer Group Customer Relations Team

December 29, 2020

Dealership Rating
Employee Rating

We purchased a used Jaguar F Pace that was in beautiful condition with a great price. Bill Benjiamin worked very hard to get the best value for my trade, better than any other dealership, so we could get t More

by mhixon421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Land Rover Naperville responded

Hi! Thank you for your wonderful comments and 5 star review! We are thrilled to hear that you had such a great experience at Jaguar Land Rover of Naperville working with Bill. Congratulations on your new-to-you Jaguar F-PACE and welcome to the Patrick family! -Patrick Dealer Group Customer Relations Team

November 25, 2019

Dealership Rating
Employee Rating

I recently purchased a vehicle at this dealership and was extremely impressed with Bill Benjiamin. He did a wonderful job getting us the best deal. More

by eander1022
Recommend Dealer
Yes

Other Employees Tagged: Bill Benjiamin

Nov 26, 2019

Land Rover Naperville responded

We are incredibly grateful that you took the time out to leave us this note. Jaguar and Land Rover of Naperville strives to put customer satisfaction as top priority and we are committed to our customers. We are delighted to hear that Bill made your visit a memorable one. Its customers like you that make our job wonderful. We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

November 11, 2019

Dealership Rating
Employee Rating

We recently leased a Discovery Sport HSE and are waiting for delivery.our Sale associate was Armand Gasbarro and we were both very pleased with the way he represented himself on behalf of Patrick LANDROVER. More

by Benny Blanco
Recommend Dealer
Yes

Other Employees Tagged: Armo de Gasbarro

Nov 15, 2019

Land Rover Naperville responded

Hi Benny, We are incredibly grateful that you took the time out to leave us this note. Patrick Land Rover of Naperville strives to put customer satisfaction as top priority and we are committed to our customers. We are delighted Armand made your experience a pleasant one. Its customers like you that make our job wonderful. We look forward to serving you again. -Patrick Automotive Group Customer Relations Team

October 30, 2019

Dealership Rating
Employee Rating

Buyer beware. This dealership is unethical and uses scrupulous practice in business. They post false cars at ridiculously low prices to llure in buyers. Claim just sold and try to show you another car. More

by Land Rover Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Phil Merza

Oct 31, 2019

Land Rover Naperville responded

The Patrick Automotive Group Customer Relations Team would like to apologize for your unpleasant experience! It is disappointing to hear when we are striving to dedicate ourselves in making the sales and service experience for every customer an enjoyable one. We work hard to try and make sure the information being provided via the phone or email is as accurate as we can however, mistakes to sometimes happen and we feel confident that this was just mistake. Also, if you have any additional concerns you wish to share please also free to reach out to customerservice@patrickcars.com or you can contact the General Sales Manager at the store directly as well. Once again we do apologize for the confusion. -Patrick Automotive Group Customer Relations Team

Nov 01, 2019

Land Rover Buyer responded

Wow! Don't need your template response. They knowingly post cars that don't exists to get buyers in. I have text message and email confirming the car was available. I drove over 40 miles to be treated like xxxx so you can bait customers to your failing business. I will file a complaint with Jaguar, Cars, BBB and Jaguar Land Rover. I wouldn't be as angry if this was a 1 time mistake. However, its happened before, which I gave benefit of doubt, and others have shared similar experience. I was even warned by another Land Rover dealer I should be cautious about their tactics. My experience is that this dealership leadership sets traps for customers. They should be avoided at all cost. There are so many Jaguar Land Rover dealerships that work hard to provide a great customer experience. Jaguar Land Rover should cancel their franchise if they really care about their business image.

February 06, 2018

Dealership Rating
Employee Rating

Great Experience Dan Bryce was very helpful in making our decision! We were shown various options and as ons. The business manager was also very informative. Overall More

by Salswager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Bryce

Feb 09, 2018

Land Rover Naperville responded

Jaguar Land Rover of Naperville would like to thank you for the 5 Star Review! We always appreciate feedback from our customers. The Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that Dan and our team were able to make your visit a memorable one. -Patrick Dealer Group Customer Relations Team

October 05, 2017

Dealership Rating

Purchase d a vehicle, the wait was a little longer than anticipated to complete the transaction but all in all, I am happy with the vehicle, customer service a More

by GolfLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Peterson

Oct 06, 2017

Land Rover Naperville responded

We are very happy to hear that your experience at Jaguar Land Rover of Naperville was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to hear our team took good care of you. We will work on trying to make the experience a little quicker. Thank you again! -Patrick Dealer Group Customer Relations Team

August 09, 2017

Dealership Rating
Employee Rating

Chris Peterson is the best! We are long time clients of Chris and never have to wonder if we are getting a fair price on our cars. He is knowledgeable and fantastic to work with. More

by ftypelover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2017

Land Rover Naperville responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Jaguar Land Rover of Naperville Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Chris was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

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