Annette Albanes

Bought a new car earlier this year at Temecula Valley Lexus; never again. Already check engine light on the car. Asked for an appt and a loaner. Was told they would have a loaner in 2 weeks. It's cle Lexus; never again. Already check engine light on the car. Asked for an appt and a loaner. Was told they would have a loaner in 2 weeks. It's clear they have zero integrity for customer support. If you want customer service in sales or service, for any car, recommend you avoid this agency and all their sister companies altogether. There are much better dealers in Hemet, Corona, and Riverside. Well worth the extra drive! More

Report | Print

Ely Hernandez made the process of buying a new car easy. He efficiently prepared paperwork, ahead of time for us as we knew what we wanted. We met him, test drove the car, met with finance to seal the deal He efficiently prepared paperwork, ahead of time for us as we knew what we wanted. We met him, test drove the car, met with finance to seal the deal and he delivered to our home. He took the time to show us how to utilize all the controls and patiently answered all our questions. The dealership takes care of registration, title, and plates. It was a seamless process. We are very happy with the service we received and the car! More

Report | Print

Clean, New Dealership. Test drive was great. Micheal copied my CL, returned it, gave me the key and said take as much time as I wanted. No pressure sales. Test drive was great. Micheal copied my CL, returned it, gave me the key and said take as much time as I wanted. No pressure sales. More

Report | Print

Very efficient and thorough. staff. Beautiful dealership to wait for your vehicle. Coffee bar,wifi and big screen televisions. Staff and text messages keep you updated on your ve staff. Beautiful dealership to wait for your vehicle. Coffee bar,wifi and big screen televisions. Staff and text messages keep you updated on your vehicle. More

Report | Print

My car would not start. Battery is a dealership item only. It was a Monday. A lot of emregenices on Monday, but they still fit me in. Part was available. I think I paid less Battery is a dealership item only. It was a Monday. A lot of emregenices on Monday, but they still fit me in. Part was available. I think I paid less then I did 4-5 years ago for same issue. Everone was kind, kept me up to date on progress. Love the immaculate service bays with observation window/wall. More

Report | Print

I came here from another dealership and the service at Temecula Valley Lexus is far & above what’s required of them. Best service in town. Sorry Nice Megan Temecula Valley Lexus is far & above what’s required of them. Best service in town. Sorry Nice Megan More

Report | Print

This was by far the best car lease experience ever. Starting with a very helpful Costco sales contact, Joey who was supported by his sales manager, Ryan, everything moved quickly and we ended up with o Starting with a very helpful Costco sales contact, Joey who was supported by his sales manager, Ryan, everything moved quickly and we ended up with our preferred vehicle. Sal made the financing side a breeze and Jonathan helped us through the process and helped get familiar with our new car. Beautiful dealership and was well worth the drive from Palm Springs. Happy to pass the word to other friends. We were also impressed how friendly all of the staff from being greeted as we walked into the showroom. It was a pleasant experience. More

Report | Print

Excellent service . All calls were returned and all questions answered. Service advisor always does an excellent job. All calls were returned and all questions answered. Service advisor always does an excellent job. More

Report | Print

Everyone in this dealership is so kind and attentive. They always greet you and make the experience 5 stars. They always greet you and make the experience 5 stars. More

Report | Print

Supper friendly, on time, very communicative. Amazing service, very professional. Great service!!! I will continue to have my service there Amazing service, very professional. Great service!!! I will continue to have my service there More

Report | Print