Anne Cote

Vicentiu was very helpful and professional in my car buying process best car buying experience I have ever had at any dealership. buying process best car buying experience I have ever had at any dealership. More

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Not a high pressure salesman. Works hard to find what you need. I recommend them highly. Works hard to find what you need. I recommend them highly. More

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I wrote a review for this dealership over 6 years ago and have had a great relationship with them ever since. I have recently purchased a new Volkswagen and traded in my old one and my opinion has not chang have had a great relationship with them ever since. I have recently purchased a new Volkswagen and traded in my old one and my opinion has not changed. The particular car I bought was very hard to come by and, based on forum discussions, many dealerships we’re charging many thousands of dollars over MSRP. Morong stuck to their promise and did not inflate the price. Plus, the trade-in value I got for my car was very reasonable in spite of this. These people really care about their customers. My sales contact over all these years has been Andy. As I said in my earlier review, it’s like buying a car from your brother (I’m assuming you have a nice brother)! Sometimes I catch him working on my behalf when he is “off the clock”. Can’t say enough about Andy and the folks at Morong Falmouth Volkswagen. More

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Morong Falmouth has lots of beautiful cars to choose from, fair pricing, and an outstanding team. Norma King provided a friendly, fun, and low pressure experience, going above and beyond to make sure we from, fair pricing, and an outstanding team. Norma King provided a friendly, fun, and low pressure experience, going above and beyond to make sure we got exactly what we were looking for. I would not hesitate to recommend Norma and the team at Morong. More

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Smooth and pleasant experience purchasing new VW We have become a VW family and have purchased several from Morong and have been assisted by Andy Rogers. Andy loves cars and is very detail oriented. We have become a VW family and have purchased several from Morong and have been assisted by Andy Rogers. Andy loves cars and is very detail oriented. He will follow thru on any issues and get them resolved. He is friendly and experienced. A real “numbers guy” but used his math skills to help get us a fair deal on our new car. Highly recommended! More

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Morong helped me pick the right car. I bought a 2019 Mazda 6 from Norma King at Morong-Falmouth. It was a good car at a fair price, but my back was bad and would not accept the driver's I bought a 2019 Mazda 6 from Norma King at Morong-Falmouth. It was a good car at a fair price, but my back was bad and would not accept the driver's seat. After three months, Norma agreed to take the car as a trade-in, again at a fair price; and she helped me find an Audi, imported from another dealership, with a seat that was better for my back. Throughout, she was sympathetic to my plight and assured me that her primary concern was to get me into the car that was best for me. Other employees were similarly helpful. After this experience, I highly recommend Morong-Falmouth to anyone looking to buy a car. More

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Very Above Board; Integrity Personified This was my first experience with Morong Falmouth, but will not be my last. The sales consultant who took me out for a test drive of a Mazda CX-5 was This was my first experience with Morong Falmouth, but will not be my last. The sales consultant who took me out for a test drive of a Mazda CX-5 was knowledgeable, courteous and professional. I bought the car for a very fair price without the usual haggling. The manager came out to congratulate me and thank me for my business. From start to finish I was treated well, and the integrity which is the fabric of this dealership was apparent. An excellent experience! More

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Outstanding customer service!! For the second time in 3 years I have purchased a vehicle at Morong’s Falmouth and have had an outstanding experience! My first experience exceeded my For the second time in 3 years I have purchased a vehicle at Morong’s Falmouth and have had an outstanding experience! My first experience exceeded my expectations with attention to my personal requests, the ability to receive both a fair price on my trade-in and a great price on the new one. Dan Dunham assisted me at that time. Over the next several years I had my car serviced at this dealership and experienced promptness, efficiency, and quality workmanship. When it came time to trade in my vehicle I did not hesitate to return and again Dan was my salesperson. This time, I visited the dealership 3 days in a row and was treated as if I was one of the family - in fact two employees actually offered me pizza at lunch time! I drove several vehicles until Dan helped me find the one that suited me and supported my specific seating requirements. This took a lot of time and patience - Dan, Anne Cote and Jordan Lee Bolduc provided me with an opportunity to select just the right vehicle. As a customer, I have never been treated with such wonderful service from any other organization and it is obvious that their culture is one of assuring their customers are happy - I highly recommend this dealership! More

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We liked them so much we bought two cars We had such a positive experience with Andy Rogers and the entire team at Morong. After we bought our first VW from them, we needed a second car and t We had such a positive experience with Andy Rogers and the entire team at Morong. After we bought our first VW from them, we needed a second car and they were our go-to dealership. Andy knows everything about the cars they sell and knows about other similar brands so you can compare details right there. We really appreciated the no pressure atmosphere, but he also made it clear he wanted to earn our business. They really worked hard to make the sale happen. Our second car was a special order and Andy regularly kept us posted while we waited. We are really happy with our dealership experience and with our wonderful new cars. More

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Simple and smooth buying process I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an e I recently purchased the newly designed Tiguan SEL-R. The vehicle is perfect for a couple of retirees who enjoy road trips. Volkswagen has done an excellent job with this car.... style, responsiveness and interior finish are all superior. And the “transferable 72 month/72,000 mile bumper to bumper warranty should help keep the trade in value of the small suv higher than others. Norma and Anne were extremely helpful, responsive and transparent. They gave me their best trade in value for my Volvo right up front compared to another dealer who lowballed the first offer and kept calling back with small increased offers. Very pleased to do business with Morong VW. Brad Kirkpatrick More

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